Hat-Field's Express Heating and Cooling, Inc.

Hat-Field's Express Heating and Cooling, Inc. operates as an air conditioning contractor serving Sumter, South Carolina, and surrounding communities. With a rating of 3.4 stars across 13 customer reviews, the company maintains standard weekday hours Monday through Friday from 8 AM to 5 PM, extending to Saturday from 8 AM to 6 PM while remaining closed on Sundays. Potential clients should note that the company does not currently maintain a website, which means direct inquiry via telephone at (803) 281-1726 is the primary method for obtaining service quotes, scheduling appointments, and discussing specific repair needs.

Several reviewers highlight personal interactions with team members that shaped their service experience. Shelia Shipman described Mike and a team member as exceptionally accommodating, noting they took time to answer questions thoroughly and ensure the work was explained clearly. Hope nco4 similarly mentioned Mike's persistence, stating he remained on the job until completion even when work extended into evening hours. However, negative reviews present contrasting experiences: Ann Marie Rodriguez documented an issue with thermostat configuration following installation, while Javohn Randolph reported a two-month wait for repairs and expressed frustration that staff did not return phone calls. Jamie Gore noted a significant bill of $500 for service that provided only three days of functionality. These conflicting accounts suggest service quality may vary depending on the specific job and technician assigned.