Serenity Heating & Cooling
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Serenity Heating & Cooling is an air conditioning contractor based in Swansea, South Carolina, holding a 4.3-star average rating drawn from six customer reviews. The business operates primarily in the Swansea area and serves both residential homeowners and commercial property operators. Review data indicates the company handles new unit installations, emergency repairs, and ongoing maintenance for aging cooling equipment.
With minimal web presence and no publicly listed service hours, the company relies on customer referrals and direct communication via phone at (803) 568-4342 for scheduling. The absence of extensive online branding or documented specialty areas suggests a smaller operation focused on core residential and light commercial cooling services rather than niche technological offerings.
Multiple reviewers describe positive experiences with service timing and problem resolution. Debra Wallace mentioned the team guided her through a complete new unit installation from quote to completion, calling them helpful and friendly throughout the process. Amy Sizemore noted a technician arrived on schedule to address a noisy commercial unit, resolving the issue efficiently. Greg Tomlinson has used the company repeatedly for rental property maintenance, characterizing the staff as prompt and honest. One customer, Cathy Randall, reported difficulty reaching the office by phone over a two-week period, suggesting inconsistent availability.
What Customers Say
Four of six reviewers give five-star ratings and specifically praise turnaround speed, with Debra and Amy highlighting punctual arrivals and Greg noting consistent promptness across multiple service calls. The lone negative review cites no phone response over two weeks, while a follow-up review from the same customer name rates the service five stars.
Services
Air Conditioning Installation
Full new AC unit replacement and installation for residential homes, including guidance through selection and financing options.
AC Repair Services
Diagnostic and repair work for malfunctioning cooling systems, including noisy unit troubleshooting and component replacement.
Commercial AC Maintenance
Service maintenance for business locations, with scheduling options that accommodate commercial operating hours.
Rental Property Service
Maintenance programs for landlords managing investment properties, including recurring service calls and priority scheduling.
System Inspections & Diagnostics
Evaluation of aging equipment to determine repair versus replacement recommendations, with honest pricing assessments.