J & J Heating & Air Services

J & J Heating & Air Services has served Walterboro and the surrounding South Carolina Lowcountry for more than a decade, earning a 4.7-star average across 12 verified customer reviews. The Herndon Family has relied on this family-owned contractor for ten consecutive years, consistently reporting same-day service response and unwavering professionalism across dozens of service calls. Gerard Gray notes the company has handled everything from custom home builds to routine preventive maintenance over an eleven-year relationship, describing the operation as First Class. From their base in Walterboro, the team also serves communities throughout Colleton and Dorchester counties, responding to emergency calls when cooling systems fail during summer heat waves.

What distinguishes J & J Heating & Air from regional competitors is their commitment to turnaround speed and their adaptability across challenging scenarios. Reviewers repeatedly highlight the team's ability to mobilize quickly: Susan Zoltewicz called on a Friday evening and had a new heat pump installed by Tuesday after experiencing 90-degree interior temperatures during an extreme heat event. Julie Barsky described how the team accommodated rental guests at her beach property, replacing a failed AC unit within 48 hours despite the complexities of coordinating for a rental property. This combination of rapid response and flexible scheduling appears frequently in customer feedback.

The technical team handles both routine maintenance and complex replacements, with two technicians identified by name in customer accounts. Jonah, mentioned by Susan Zoltewicz, diagnosed and replaced her struggling heat pump within four days of her initial Friday evening call. Jason, referenced by Julie Barsky, managed the beach house replacement and coordinated around rental guest schedules. The Herndon Family specifically praised Jason's crew for arriving within three and a half hours of their morning call, restoring their system to full operation the same day. These named customer interactions suggest a small, stable team that homeowners develop ongoing relationships with over years of service.