Palmetto Air & Chiller Service

Palmetto Air & Chiller Service operates as a licensed air conditioning and chiller contractor in West Columbia, South Carolina, delivering heating and cooling solutions to residential and commercial customers across the Midlands region. The company maintains standard weekday hours from 7 AM to 4 PM Monday through Friday, closed on weekends, ensuring availability for routine service calls and pre-scheduled maintenance appointments. Though the business database does not specify an exact founding date or license registry number, the firm has accumulated five verified customer reviews across major platforms, generating a composite rating of 4.2 stars that reflects generally positive service experiences.

The company has built its reputation on responsive emergency service and professional technical expertise, distinguishing itself through prompt arrival times and thorough diagnostic approaches. Reviewers consistently highlight the team's ability to quickly identify and resolve system failures, with particular emphasis on efficient troubleshooting that minimizes downtime during critical cooling breakdowns. The business appears to handle insurance-related claims and works with customers facing urgent HVAC failures, suggesting experience navigating complex service scenarios.

Customer narratives reveal specific positive interactions with technicians Dustin and Daniel, who arrived quickly to restore failed systems and demonstrated both technical competence and professional communication. One reviewer describe their AC failure during an insulation claim, with the technicians successfully restarting the system after an immediate service call. Another customer highlights the team's willingness to listen carefully to homeowner concerns while delivering comprehensive explanations of identified issues and proposed solutions.