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Claim This BusinessSouthern Heating & Air Conditioning has kept residents comfortable in West Columbia and the broader Midlands area of South Carolina since 1956. The family-owned contractor holds strong review sentiment, earning a 4.8-star average across 112 client assessments. Owner James Elks brings 37 years of field experience to every service call, while the team serves both single-family homeowners and commercial property managers across Columbia, West Columbia, and surrounding communities. The company operates from 1705 Platt Springs Road and maintains an emergency line for urgent situations.
What distinguishes Southern Heating is a commitment to cost-conscious solutions over high-pressure sales. Their "fix it first" philosophy means technicians diagnose whether repair makes sense before recommending replacement, a stance that resonates through decades of loyal relationships. The company offers annual maintenance plans that include comprehensive heating and cooling inspections, complimentary standard filters, and a 10% parts discount for senior citizens. Military personnel and veterans receive the same 10% discount as a thank-you for service, reflecting the ownerships roots in the local community dating back to 1956.
Reviewers repeatedly cite specific team members who delivered beyond expectations. Technician Jake earned praise for replacing a homeowner's unit efficiently while owner Kevin ensured smooth coordination throughout the process. Christopher impressed another client by arriving on time, explaining repair options patiently, and answering questions without rushing. One reviewer noted the team stayed afterhours to address urgent needs, while another highlighted how technicians left the home clean after completing work, a detail that reflects the companys respect for client property.
All 112 reviewers award 5 stars, with multiple callers specifically praising same-day response during heat wave conditions. Technicians named in reviews include Christopher, Jake, Kevin, and Kaeden, each mentioned for professional demeanor and clear communication. Clients repeatedly emphasize the company does not pressure unnecessary replacements, distinguishing their approach from competitors.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Diagnostic services across all major brands aiming to repair before recommending replacement.
Equipment selection assistance with price shopping to find affordable options for homes and businesses.
Two comprehensive inspections per year, free filters, priority scheduling, and senior discounts on parts.
Humidifiers, electronic air cleaners, and multiple filter types with local delivery available.
Pre-purchase and pre-sale evaluations for residential and commercial properties.