Murray Heating and Cooling
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Murray Heating and Cooling operates as a locally owned HVAC contractor based in Antioch, Tennessee. The business has accumulated 10 customer reviews averaging 4.6 stars, with owner Royce Murray directly handling service calls for residential customers throughout the Antioch area and surrounding Davidson County communities. Homeowners who need prompt HVAC assistance can reach the office at (615) 669-9077. The company focuses on delivering personalized service where the owner participates in diagnostic visits and installations rather than dispatching unfamiliar subcontractors.
What distinguishes Murray Heating and Cooling from larger HVAC operations is the direct involvement of the owner in every job. Customer reviews highlight fast response times during HVAC emergencies, with one reviewer noting Royce arrived at her home within ten minutes of her call during a period when indoor temperatures had climbed to 93 degrees. Several customers specifically mention honest assessments and reasonable pricing as key factors in their satisfaction, noting that Royce explains options clearly and recommends only necessary repairs rather than pushing unnecessary replacements.
Customer scenarios from verified reviews show specific situations the company has resolved. One reviewer describes calling about an HVAC unit that stopped cooling and receiving same-day service from Royce, resolving the issue during that afternoon visit. Another long-term customer has used Murray Heating and Cooling for her mother's home and her own rental property over multiple years, appreciating the consistency of honest recommendations and fair rates across those service calls.
What Customers Say
Four of 10 reviewers highlight same-day or rapid response during HVAC emergencies, with Royce Murray personally named in every positive review mentioning service quality. The single 1-star review centers on a diagnostic disagreement where another contractor later identified a missed refrigerant leak, while positive reviews consistently cite honest assessments and reasonable pricing.
Services
AC Repair & Diagnostics
Troubleshooting cooling system failures, identifying refrigerant issues, and performing same-day emergency repairs.
Heating System Service
Furnace and heat pump maintenance, repair, and installation for residential heating needs.
HVAC Installation
New HVAC unit installation for existing homes and replacement installations, with owner participation in setup.
Preventive Maintenance
Seasonal tune-ups designed to maintain system efficiency and prevent mid-season failures.
Rental Property HVAC Service
Specialized service for landlords managing rental units, with flexible scheduling and honest assessments.
Residential HVAC Repair
Focus on single-family homes and rental properties, addressing common residential cooling and heating problems.