Rapid Response Plumbing, Heating & Cooling

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Claim This BusinessAbout Rapid Response Plumbing, Heating & Cooling
Rapid Response Plumbing, Heating & Cooling has built its reputation across Middle Tennessee, serving homeowners in Brentwood, Franklin, Nashville, and surrounding communities from its strategically located operation in the Nashville metro area. With an impressive 4.9-star rating accumulated from over 725 customer reviews, this full-spectrum contractor handles everything from routine AC maintenance to complex furnace replacements and emergency plumbing repairs. The company maintains round-the-clock availability, operating from 6 AM to 9 PM seven days a week, ensuring residents of communities ranging from Nolensville to Columbia have access to professional service whenever climate systems falter.
What distinguishes Rapid Response from neighboring contractors is its dual-mastery approach combining traditional plumbing expertise with comprehensive HVAC capabilities under one roof. The business offers specialized services including ductless mini-split installations, heat pump systems for both heating and cooling efficiency, indoor air quality solutions, and tankless water heater installations, a growing preference among Tennessee homeowners seeking on-demand hot water without the storage tank footprint. Theirservice portfolio extends into gas line work, whole-house water filtration, and sewer line repair, positioning the company as a versatile solution provider rather than a single-trade specialist.
Customer reviews consistently spotlight individual technicians whose dedication transforms stressful situations into positive outcomes. Vance earned praise for arriving Same-Day during frigid weather, diagnosing a heating failure promptly and taking time to educate the homeowner on system maintenance. Chad Cox was commended for thorough troubleshooting that uncovered an underlying issue other contractors had missed, combined with friendly professionalism that put the homeowner at ease. Justin likewise received recognition for punctual arrivals and effective problem-solving that addressed root causes rather than surface symptoms. These named mentions reflect a company culture prioritizing skilled, communicative service representatives.
What Customers Say
Across customer feedback, technicians Vance, Chad, and Justin receive repeated recognition for diagnostic precision and respectful communication. Multiple reviewers same-day arrival during emergencies, and several customers purchased annual maintenance packages after experiencing the company's responsive service firsthand. Pricing feedback appears rarely, with most negative reviews absent entirely from the collected sample.
Working Hours
| SundayToday | 6 AM–9 PM |
| Monday | 6 AM–9 PM |
| Tuesday | 6 AM–9 PM |
| Wednesday | 6 AM–9 PM |
| Thursday | 6 AM–9 PM |
| Friday | 6 AM–9 PM |
| Saturday | 6 AM–9 PM |
Services
Air Conditioning Repair & Installation
Complete AC services covering diagnostic repair, new system installation, and seasonal maintenance tune-ups for all standard efficiency ratings.
Heating System Services
Furnace replacement, heat pump repair, and heating system installation serving both traditional and heat pump configurations.
Ductless Mini-Split Systems
Specialized ductless HVAC installation for homes lacking traditional ductwork or requiring zone-specific climate control.
Plumbing Infrastructure
Comprehensive plumbing including water heater services, tankless installations, drain cleaning, repipes, and sewer line repair.
Water Treatment Solutions
Whole-house water filtration, water softening systems, and sump pump services for basement moisture management.
Emergency HVAC & Plumbing
Extended-hour emergency repairs addressing sudden system failures requiring immediate professional attention.
Indoor Air Quality
Dehumidifier installation and related IAQ services targeting humidity control and air purification needs.