Randy's Heating & Air LLC

Randy's Heating and Air LLC operates as a licensed air conditioning and heating contractor serving Brush Creek, Tennessee and the surrounding Ducktown region. The business holds an average rating of 3.6 stars across seven customer reviews, reflecting a mix of highly Satisfied clients and those who experienced communication challenges. Homeowners in Fentress County have relied on this contractor for heat pump installations, swimming pool heater repairs, and emergency heating restoration when systems fail during extreme weather events.

Without a dedicated website or online presence, details about specific brand partnerships, manufacturer certifications, or warranty programs remain limited. Reviewer feedback indicates strength in traditional heating and cooling work rather than specialized indoor air quality solutions or commercial refrigeration. The lack of digital presence may affect how quickly the team responds to inquiries, though several positive reviews describe thorough diagnostic work and efficient completion of repairs.

Customer experiences highlight both strengths and concerns. Michael Smith commended the team for completing a heat pump installation and later rescuing a gas swimming pool heater by replacing its circuit board, describing them as thorough and no-nonsense. William Clark specifically praised a young technician who arrived on time and demonstrated solid knowledge. However, negative reviews from Melissa Reiland and Kayle Reynolds describe significant communication gaps, including missed appointments and extended periods without functional cooling, issues that prospective clients should weigh carefully.