D.T. McCall & Sons

D.T. McCall & Sons occupies a prominent position in Carthage as a destination furniture retailer, earning a 4.2-star average across 256 customer reviews. The storefront draws shoppers from across the region with what one reviewer describes as a much larger showroom than the exterior suggests, offering extensive solid wood options and a diverse inventory that competes with larger metro-area stores while maintaining local accessibility.

What distinguishes this Carthage retailer is the consistency of its delivery operations, with multiple reviewers specifically naming the RLX Delivery team and highlighting crew members Matt and Renyers for their professionalism. Long-term customers note the value of working with a single sales associate over years of repeat purchases, with one Carthage couple referencing a decade-spanning relationship with their preferred associate J.J. The store also handles appliance sales, with recent buyers reporting successful installations of major kitchen equipment.

Customer experiences span a wide spectrum. Satisfied buyers praise the delivery team's careful handling and setup assistance, with one reviewer noting appliances working great following their purchase. However, other reviews surface concerns about facility maintenance, with reports of cobwebs and ceiling panel issues, and product condition problems including an unresponsive gas range requiring multiple service calls. One customer describes a frustrating experience with a new appliance displaying orange flame instead of proper blue combustion.