Integrity Comfort Solutions

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About Integrity Comfort Solutions
Integrity Comfort Solutions has earned a perfect 5-star rating across 138 reviews while serving Cleveland, Chattanooga, and Charleston, Tennessee. The contractor operates around the clock, every day of the week, offering both air conditioning and heating services for residential customers. With decades of field experience, the team handles installations, repairs, and routine maintenance on Carrier systems and related equipment.
What distinguishes Integrity Comfort Solutions is their 24/7 availability and their ability to register new Carrier systems for warranty purposes directly with the manufacturer. Reviewers note that technician Jason helped one customer complete the registration process over the phone within minutes of the initial call. The team also takes on non-standard installation scenarios that other contractors decline, including repairs involving damaged underground wiring in tight crawl spaces.
Melinda's review describes a December heating emergency where wires to her old heat pump had been severed beneath her house. Rather than delay the job waiting for an electrician, technicians Jason, Andrew, and Josiah worked through the problem to restore heat before Christmas. Another reviewer, Brenden Wixom, notes that despite considering his job "small potatoes," the crew arrived on time, conducted themselves professionally, and left the worksite spotless.
What Customers Say
All five sampled reviewers awarded 5 stars and specifically named technician Jason for his responsiveness and technical knowledge. Two reviewers highlight same-day or same-week scheduling, while three mention that the crew tackled non-routine problems rather than postponing work. No negative themes appear across the available reviews.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
A/C Repair and Maintenance
Diagnostic inspection and tune-up service to restore cooling performance and prevent mid-season breakdowns on Carrier and other residential systems.
Heating Repair and Maintenance
Troubleshooting and servicing of furnaces and heat pumps, including non-standard scenarios involving damaged wiring or inaccessible components.
A/C Installation
New air conditioning system installation using Carrier equipment, covering load calculation, unit placement, and ductwork connections.
Heating Installation
Complete furnace or heat pump installation with manufacturer warranty registration, performed by licensed technicians.
Ductless Mini Split Systems
Installation and setup of ductless mini split units for homes without existing ductwork or for targeted zone heating and cooling.
Duct Cleaning
Removal of dust, debris, and contaminants from existing ductwork to improve indoor air quality and system airflow.
Duct Installation and Replacement
New ductwork installation or replacement for system upgrades, including modifications for non-standard layouts.