Conditionaire Co Inc

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About Conditionaire Co Inc
Conditionaire Company Inc has served Chattanooga and surrounding communities since 1971, making the Ray family business a fixture in the area for more than five decades. With a 4.9-star average across 32 verified client reviews, the company has built a loyal customer base where nearly a third of clients are second and third-generation households. Kim Ray leads as president, supported by Jan Cannon in service management, Matthew Ray handling installation, and Stacey Ridley running the front office. The company draws on five industry accreditations and completes more than 300 service calls each quarter, a pace that reflects steady demand from homes and businesses across the city and nearby areas like Hixson and Ooltewah.
Among the brands this contractor stocks and services are Goodman, Trane, Mitsubishi Electric, Daikin, Honeywell, Aprilaire, ecobee, and RGF, giving homeowners options across price points and efficiency ratings. The website explicitly lists indoor air quality solutions including filtration systems, UV lights, and ventilation equipment, areas where technicians like Jason and Larry have earned specific mention in reviews. For clients seeking smart home integration, the ecobee and Honeywell thermostat lines allow programmable control from a phone or tablet, a detail reviewers appreciated when crews wrapped installations and left fully explained remotes and usage guides.
Conner White described working with Kim Ray to select an in-line filtration system for an older home, with the president sketching the planned layout, sending itemized options, and quoting a reasonable price before turning the project over to Matthew and his install crew. Roger Baker called out a Friday evening that stretched to 8 p.m. when a mini-split installation revealed hidden complications behind walls, yet the crew departed with the site cleaned, the new unit running, and a complete walkthrough of the remote controls. Anita and Matt Greenwell highlighted Larry specifically for patience and attention to detail during a multi-month heating and air engagement, language that echoes across reviews where homeowners value being heard before anyone picks up a wrench.
What Customers Say
All 32 reviews assign five stars, with clients consistently praising clear communication before work begins, respectful on-site conduct, and post-installation follow-through. Technicians Jason and Larry earn individual name-dropping across multiple reviews for professionalism and technical knowledge. No negative reviews were included in the provided data, and reviewers who mention pricing frame it as fair rather than excessive.
Services
Heating and Cooling Installation
New system installation for residential and light commercial properties, including central air conditioners, furnaces, and hybrid heat pumps.
HVAC Repair and Emergency Service
Diagnostic visits and repairs addressing system failures, with crews willing to respond quickly when clients encounter unexpected breakdowns.
Indoor Air Quality Solutions
filtration systems, UV germicidal lights, and ventilation equipment to reduce allergens, dust, and airborne contaminants inside homes.
Smart Thermostat Integration
Installation and setup of ecobee and Honeywell smart thermostats, enabling programmable control from mobile devices.
Ductwork and Exhaust Modifications
Duct installation, repair, and modification for new equipment or system reconfiguration, including gas furnace exhaust venting.
Preventive Maintenance Programs
Seasonal tune-ups and filter replacement plans designed to extend equipment life and reduce unexpected repair costs.
Gas Piping for HVAC and Water Heating
Rerouting and extension of natural gas lines serving furnaces, water heaters, fireplaces, and other gas-fired appliances.
Sheet Metal Fabrication
Custom duct fabrication and modifications in-house, allowing precise fitting and faster installation timelines for complex layouts.