Howard Heating & Air Inc

Howard Heating and Air Inc has served the Chattanooga community for over two decades, building a reputation on reliable service and technical expertise. The company holds proper licensing for HVAC work in Tennessee and maintains an impressive 4.8-star rating across 21 customer reviews. Owner Scott and his team operate as a family-run contractor, responding to service calls throughout Chattanooga and the surrounding Tennessee counties. Homeowners in the area have trusted this company since at least 2001, with long-term customers reporting units over 30 years old still operating smoothly through regular maintenance visits.

What distinguishes Howard Heating and Air from other area contractors is their commitment to customer peace of mind. All technicians undergo background checks and drug testing before entering customer homes, a policy that reviewer Andrea LeMay specifically called out as providing comfort for residential and commercial clients. The company offers a Comfort Club Membership program that bundles twice-yearly maintenance visits and extends equipment lifespan, which multiple reviewers have praised as valuable for budget-conscious homeowners. Their service approach prioritizes fixing problems correctly on the first visit, with technician Howard noted for immediately identifying issues other contractors had missed.

Customers facing heating emergencies have experienced the team's dedication firsthand. When Jessica B's heat failed during frigid winter weather, Scott himself arrived to service the unit after his full team was already deployed on other calls. For Amela T., whose two-year-old child made quick service essential, a technician arrived the same day and diagnosed the problem immediately. Reviewer Kathleen Cole noted that Howard found her issue right away and didn't hesitate to schedule follow-up work to ensure complete resolution, demonstrating a commitment to follow-through that many reviewers praised.