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About John Kilgore Heating & Air
John Kilgore Heating & Air operates as a heating contractor serving Chattanooga, Tennessee, and surrounding communities. The business holds a 3.8-star rating compiled from 10 customer reviews, offering residential heating and cooling solutions to homeowners across the greater Chattanooga metro area. Potential clients can reach the office at (423) 595-2198 to discuss their heating and cooling needs.
Positive reviewers consistently highlight the contractor's reliability and honest approach to business. Chris Peoples specifically recommends hiring John after firing a previous HVAC company, noting the expertise saved money. David Hickman mentions receiving fast, honest, reliable work at both his home and office locations. Bobby Scott describes a fantastic and professional installation experience, noting the technician remained courteous throughout the project. The owner states the business has maintained operations for a decade, providing heat and air work with a focus on reliability.
Several reviewers describe challenging service experiences that potential clients should weigh carefully. Christopher Morris recounts a three-day installation that was left unfinished, with the technician eventually uninstalling the system entirely after a confrontation. Evan Byrne describes two missed appointments with no communication, finding a residential address rather than a business location. These contrasting accounts suggest clients may benefit from detailed written agreements before work begins, ensuring clear expectations for both scheduling and project completion.
What Customers Say
Two of six detailed reviews describe significant communication and completion failures, while four reviewers praise reliability, honesty, and professional installation. Positive reviewers name John as the technician and recommend the service for residential needs.
Services
Heating System Installation
New heating system installation for residential homes, including heat pumps and traditional forced-air systems.
Cooling System Installation
AC and cooling system installation, with reviewers noting experience across both heating and air conditioning units.
Heating Repair
Diagnostic and repair services for malfunctioning heating systems, described as fast and reliable by satisfied customers.
Cooling Repair
Air conditioning repair services addressing system failures and performance issues in residential settings.
Preventive Maintenance
Scheduled maintenance visits for heat and air conditioning systems, though one reviewer reports missed maintenance appointments.
Commercial HVAC Services
HVAC services for commercial properties, with at least one reviewer noting service at an office location.