Johnstone Supply

Johnstone Supply operates as a heating equipment supplier wholesaler in Chattanooga, Tennessee with 24 verified customer reviews generating a 3.9-star average rating. The business serves contractors and serious DIYers seeking HVAC equipment, parts, and accessories. The company maintains standard commercial hours Monday through Friday from 7:30 AM to 5 PM and operates as a wholesale distribution operation focused on serving licensed HVAC professionals rather than retail homeowners.

Several distinguishing factors separate this supplier from typical retail HVAC shops. They stock products from major manufacturers including Goodman and Amana, offering both residential and light commercial heating solutions. As a wholesaler, their pricing structure and account requirements differ from consumer-facing stores. Reviews indicate the staff assists contractors with locating specific parts and equipment, with some customers noting they helped source unusual components like Diekin residential parts and Gree air conditioning units.

Specific team members receive consistent recognition across multiple five-star reviews. Tom draws particular praise, with customers noting he and his crew go above and beyond to locate needed parts and equipment. Daniel Mendoza describes Tom, Brent, Ken, and Robbie as awesome staff who have maintained a multi-year working relationship. Wes earns recognition for counter assistance described as dependable, helpful, and courteous. The positive reviews emphasize the team's willingness to assist contractors with their HVAC needs versus typical wholesale interactions.