Lennox Stores (Parts Plus)

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About Lennox Stores (Parts Plus)
Lennox Stores (Parts Plus) in Chattanooga supplies Lennox heating and cooling components to contractors and homeowners across southeastern Tennessee. The parts counter holds a 4.4-star average across nine customer reviews, reflecting a mix of experiences with wait times and staff responsiveness. Located at 7 East Main Street in downtown Chattanooga, the store operates Monday through Friday from 7:30 AM to 4:30 PM, serving the greater Hamilton County area including Red Bank, Signal Mountain, and the Brainerd neighborhood. As a LennoxPros network location, the business draws from the manufacturer's authorized distribution channel for genuine OEM parts, filters, refrigerant, and electrical components.
The parts counter differentiates itself through Lennox brand specialization and contractor-focused inventory management. Reviewers note the store stocks correct parts for same-day pickup, avoiding the mail-order delay that many independent service companies face during peak summer months. One reviewer described the location as a hidden gold mine for hard-to-find components, suggesting the inventory depth exceeds typical retail HVAC supply stores. The knowledgeable staff field technical questions about model numbers, compatibility, and installation requirements, a service level that DIY homeowners and seasoned technicians alike appreciate.
Customer experiences at this parts location reveal inconsistent service delivery. Positive reviewers highlight friendly, efficient interactions with staff members including Kevin Blevins and Brian Cruze, praising minimal wait times and professional assistance during rushed jobs. One contractor reviewer noted quick in-and-out service for a time-sensitive customer project. However, negative feedback points to acknowledgment delays and slower service during busier periods, with Kenya Patton reporting staff took extended time to assist waiting customers. The mixed reviews suggest service quality may vary based on staffing levels and store traffic at the time of visit.
What Customers Say
Three of six reviewers awarded five stars, praising friendly knowledgeable staff and minimal wait times. Negative feedback from Kenya Patton cites slow staff acknowledgment, while other reviews mention materials arriving on time and correct parts for ordered items.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| Thursday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| SaturdayToday | Closed |
Services
OEM Lennox Parts Supply
Genuine Lennox heating and cooling components including capacitors, contactors, motors, and ignitors for same-day pickup.
Refrigerant Sales
R-410A and R-22 refrigerant available for licensed HVAC technicians servicing older systems in the Chattanooga area.
Filter Inventory
Standard and premium air filters in common sizes for residential split systems, packaged units, and heat pumps.
Electrical Components
HVAC-specific electrical parts including circuit boards, transformers, and wiring harnesses for repair scenarios.
Technical Parts Lookup
Staff assists with model number identification and cross-referencing for compatibility with older Lennox systems.