Mark Conner Heating & Air Conditioning

HVAC contractor
4.8(20 reviews)
1005 W Elmwood Dr, Chattanooga, TN 37405
Mark Conner Heating & Air Conditioning

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About Mark Conner Heating & Air Conditioning

Mark Conner Heating & Air Conditioning has served Chattanooga area homeowners since 2012, building a reputation as a one-person operation where the owner answers the phone and handles every service call himself. With a 4.8-star rating drawn from 20 verified customer reviews, this contractor focuses exclusively on residential heating and cooling work across the greater Chattanooga metro area, including Red Bank, Signal Mountain, and the Lake Winnepesaukah corridor. His service hours run 7 AM to 6 PM seven days a week, making him accessible to homeowners who cannot take time off during weekday business hours. The phone number (423) 266-4413 connects callers directly to Mark, not a dispatch service.

What distinguishes this contractor from larger operations is Mark's straightforward approach to diagnostics and pricing. Reviewers consistently praise him for arriving with the necessary parts on the first visit, explaining what repairs are essential versus what can wait, and declining to recommend unnecessary purchases. He maintains this honest stance whether handling a quick AC recharge or a more involved heat pump overhaul. His availability on Saturdays means homeowners avoid costly emergency call fees when systems fail midweek.

Customer scenarios from the reviews illustrate this contractor's responsiveness. Kasha Williams described arriving home to an 80-degree house with two toddlers, calling Mark the next morning, and having cool air restored within an hour of his arrival. Ryan Moser requested Saturday service for a malfunctioning heat pump and reported same-day arrival, quick resolution, and reasonable billing. Multiple reviewers specifically note Mark answered their calls directly and showed up when promised, a contrast to experiences they had with other area contractors who scheduled and then delayed service.

What Customers Say

19 of 20 reviewers awarded 5 stars, with customers specifically praising same-day emergency response, fair pricing, and Mark's refusal to upsell unnecessary services. The single 1-star review cites communication issues and extended installation timeline.

Working Hours

Sunday7 AM–6 PM
Monday7 AM–6 PM
Tuesday7 AM–6 PM
Wednesday7 AM–6 PM
ThursdayToday7 AM–6 PM
Friday7 AM–6 PM
Saturday7 AM–6 PM

Services

AC Repair & Maintenance

Diagnosing cooling failures, recharging refrigerants, and performing seasonal tune-ups to restore system efficiency.

Heating Repair & Maintenance

Fixing furnace and heat pump problems, including ignition issues, thermostat malfunctions, and component failures.

Emergency Same-Day Service

Priority response for system failures, with Mark arriving equipped to complete repairs on the first visit.

New System Installation

Helping homeowners select and install replacement heating and cooling equipment within budget.

Diagnostic Assessment

Honest evaluation of system condition with clear explanation of necessary versus optional repairs.

Frequently Asked Questions