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Claim This BusinessMetro Plumbing, Heating & Air has served Chattanooga and surrounding communities since 2007, operating as a fully licensed and insured contractor with (423) 855-0967 available 24 hours a day, 365 days a year. With an exceptional 4.9-star rating gathered from 603 customer reviews, the company has built a reputation for responding to plumbing emergencies ranging from burst pipes to sewer line blockages. The business primarily serves Hamilton County and extends coverage to neighborhoods including Hixson, Red Bank, and Signal Mountain, positioning itself as a reliable local resource for both residential and light commercial plumbing needs.
What distinguishes Metro Plumbing from competitors is their commitment to transparent pricing and thorough diagnostics. Reviewers consistently note that technicians take time to explain repair options rather than immediately recommending the most expensive solution. The company employs licensed plumbers who handle everything from routine leak repairs to complex sewer camera inspections, and they maintain inventory to address most common parts needs on the first visit. This approach of combining technical expertise with customer education has generated strong word-of-mouth recommendations across the Chattanooga area.
Customer experiences highlight specific technicians who deliver exceptional service. Zack earned repeated praise for staying late to fix unexpected issues and for communicating clearly throughout repairs, with one reviewer specifically requesting him for future work. Robby Soos received recognition for providing a complimentary full-property evaluation while troubleshooting a complex main line problem. The company also fields emergency calls during evenings and weekends, with one reviewer noting Zack arrived late at night shortly after their initial call. These named technician experiences illustrate how Metro Plumbing translates their 24/7 availability into actual responsive service.
Of 5 sampled reviews, 4 are 5-star ratings praising specific technicians and diagnostic thoroughness, while 1 mentions concerns about pricing. Positive reviews highlight Zack, Robby Soos, and Max by name, with customers noting clear communication and honest assessments. The single negative review acknowledges fast, polite service but cites cost as the deciding factor against recommending the company.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Available 24/7 for burst pipes, severe leaks, and urgent clogs with same-day or same-night response times.
Camera inspection and drain cleaning for main line blockages, with Richard and Matais mentioned handling scope and clearing work.
Traditional and tankless water heater services including diagnostics, parts replacement, and new unit installation.
Detection services for hidden leaks in walls or foundations, with precise locating to minimize property damage.
Kitchen, bathroom, and main sewer drain clearing using professional equipment for stubborn clogs.
Faucets, sinks, toilets, and garbage disposal installation or replacement by licensed plumbers.
Comprehensive evaluation of all plumbing components, as demonstrated by Robby Soos providing complimentary property-wide assessments.