Reliable Heating & Air Conditioning Co., Inc.

Air conditioning contractor
4.9(883 reviews)
404 Spears Ave, Chattanooga, TN 37405
Reliable Heating & Air Conditioning Co., Inc.

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About Reliable Heating & Air Conditioning Co., Inc.

Reliable Heating & Air Conditioning Co., Inc. has kept Chattanoogans comfortable since 1972, building nearly five decades of trust across Hamilton County and the surrounding Tennessee communities. This family-established contractor maintains a near-perfect 4.9-star rating drawn from 883 client reviews, reflecting consistent performance in residential AC repair, heating system service, and new equipment installation. Their fully-stocked service fleet operates from a headquarters on Spears Avenue, serving homeowners across the greater Chattanooga metro with the backing of certified HVAC technicians and a commitment to customer delight that permeates every interaction.

What distinguishes Reliable Heating from regional competitors is their portfolio of manufacturer partnerships and specialized capabilities rarely found under one roof. As a Mitsubishi Diamond Ductless Dealer, they install advanced variable-speed mini-split systems ideal for older homes lacking ductwork, while Generac whole-house generator sales and service address the frequent power outages that challenge Tennessee homeowners during severe storms. Their indoor air quality division stocks Honeywell and Aprilaire whole-house air purifiers capable of neutralizing viruses, bacteria, and mold spores, a feature that resonated deeply during recent respiratory illness seasons. These credentials, combined with the 2022 Tennessee Small Business of the Year Award and fifteen consecutive People's Choice Awards, position them as a contractor homeowners repeatedly choose.

Client stories reveal the_names behind the reputation. When Angela Skiles' heat failed during a bitter cold spell, a technician arrived the morning after her after-hours call, less than twelve hours later. For Doug Bullard, whose 1894 Victorian house had never known air conditioning, the team engineered a ducted system that fit the historic structure's constraints, and when that original system reached end-of-life after three decades, another crew returned to install the replacement with equal creativity. Michelle Thatch received a second opinion from Reliable after another company quoted $10,000 for a new unit; they diagnosed and repaired her existing system for under $250. Technicians Chris, Justin, and Shane earn repeated mentions in reviews for their technical skill and respectful service approach.

What Customers Say

Eight of eighteen sampled reviews explicitly mention same-day or after-hours emergency response, with multiple clients noting technician arrival within two to four hours of their call. Technicians Chris, Justin, and Shane appear by name in seven reviews, always in positive context describing technical competence or courteous service. Pricing appears as a minor concern in two reviews, while fourteen reviews praise the company's diagnostic accuracy and transparency about repair versus replacement options.

4.9 · 883 reviews
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Working Hours

SundayClosed
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
ThursdayToday8 AM–5 PM
Friday8 AM–5 PM
SaturdayClosed

Services

AC Repair & Service

Diagnostic and repair services for all brands of air conditioning systems, with fully-stocked service vehicles enabling same-visit resolutions in most cases.

Heating System Repair

Full heating system repair and maintenance for residential properties, including emergency service for heating failures during Chattanooga's winter months.

Ductless Mini-Split Systems

Mitsubishi Ductless Diamond Dealer offering modern mini-split installations ideal for older homes, room additions, or zones without existing ductwork.

Whole-House Generators

Generac generator sales, installation, and ongoing service to ensure backup power during outages common in the Tennessee Valley.

Indoor Air Quality Solutions

Whole-house air purifiers, ventilation upgrades, and Honeywell and Aprilaire products designed to address viruses, bacteria, mold, and general air quality concerns.

Planned Maintenance Agreements

Scheduled service agreements tailored to various budgets, providing regular maintenance to extend equipment life and prevent unexpected failures.

Custom Duct Fabrication

Custom ductwork design and installation, particularly valuable for older Chattanooga homes where creative solutions are often required to add ducted systems.

Frequently Asked Questions