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Claim Your Free PageRobert's Vent and Air operates as a Chattanooga-based heating and cooling contractor with a current aggregate rating of 4.1 stars across 8 verified customer reviews. The company, led by owner Joshua Roberts, maintains active operations in the greater Chattanooga metropolitan area including Hixon, Ooltewah, and Soddy-Daisy neighborhoods. Residential service calls represent the core business volume, with the contractor handling projects ranging from routine seasonal maintenance to complete system installations in new construction properties. The business phone number (423) 504-8138 connects customers directly to dispatch, and the company has built its reputation on responsive communication and completing contracted projects within agreed timeframes despite weather-related delays that occasionally impact scheduling.
This contractor distinguishes itself through payment flexibility and scheduling convenience that reviewers consistently mention. Customer Lacynda Velazquez documented receiving a Saturday afternoon estimate following a Friday evening inquiry, with the repair completed in under an hour and payment accepted via CashApp, a transaction method that proved especially convenient for the homeowner. The business handles both emergency repair scenarios and planned installation projects, with reviewer Simon Duffey specifically noting the team's willingness to prioritize urgent service requests. New construction system installation represents a separate service category, with reviewer Tony Bell reporting satisfactory completion of HVAC installation in a newly built residence.
Customer accounts from verified reviews provide insight into specific service experiences. Josh, identified as the lead technician, managed a project spanning from December through late March 2024, with weather conditions requiring postponement of outdoor work across multiple weeks before final completion. Reviewer Debbie Ashmore highlighted the technician's proactive communication regarding arrival timing as a particular strength. In a separate case involving ductwork damage caused by an animal beneath the residence, the same technician performed diagnostic assessment and repair within a single visit, with the customer rating the outcome at five stars and subsequently recommending the business to personal contacts.
6 of 8 reviewers awarded 5-star ratings, with Josh specifically named as the technician across multiple positive accounts. Two lower ratings cite non-technical business concerns: one reviewer reports never receiving a promised quote despite paying an upfront service fee, while another cites frustration with post-installation service availability rather than workmanship quality.
Complete heating and cooling system design and installation for newly built residential properties, including ductwork configuration.
Troubleshooting and repair of cooling system failures including refrigerant issues, fan motor problems, and ductwork damage.
Furnace repair and heating system maintenance for residential applications, covering heat pump and conventional systems.
Repair of damaged or disconnected duct runs, including damage from structural intrusion or animal activity beneath residences.
Preventive maintenance visits for both heating and cooling systems to ensure operational efficiency before peak seasons.