Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair operates in Chattanooga, Tennessee, delivering appliance repair services to residents across the metropolitan area. The business maintains a 4.3-star rating gathered from 376 customer reviews, indicating consistent service quality over time. Technicians arrive at homes throughout Hamilton Place and surrounding neighborhoods, serving customers who rely on functional refrigerators, dryers, dishwashers, and other household appliances. The service team operates seven days a week, from 6 AM through 10 PM, providing broad availability for scheduling appointments.
The Sears brand brings established service infrastructure to the Chattanooga appliance repair market, with technicians accessing manufacturer-approved repair protocols and genuine replacement components. Service calls cover major home appliances including refrigerators, dryers, dishwashers, washing machines, and ovens. Each repair visit includes diagnostic assessment, parts quotation, and labor explanation before work proceeds. The business provides same-day and next-day appointment options depending on technician availability and Parts availability for specific appliance models.
Customer reviews document specific technician interactions revealing service quality variations. Nicole Brown praised Chris for conducting preventative maintenance on her dryer, describing him as extremely professional, knowledgeable, and friendly with clear explanations throughout the service call. Nicole Shook detailed a six-visit process to resolve her dishwasher issue, recognizing both Bill and Chris for their persistent efforts despite multiple return trips. Rita Gentry experienced a scheduling conflict where the service app displayed incorrect arrival times, leaving her waiting nearly two hours, though the actual dryer repair was completed timely and at reasonable cost. One reviewer noted Glenn successfully repaired a refrigerator cooling issue but left his drill inside the freezer compartment and failed to secure a cover piece, highlighting inconsistent attention to detail among technicians.
What Customers Say
Three of six reviewers awarded 5 stars, with both positive reviews naming Chris as the technician and praising his communication and professionalism. Negative reviews cite app-based scheduling failures and pricing concerns, while the median rating of 4 stars from 376 reviews suggests generally acceptable service with notable consistency gaps.
Working Hours
| Sunday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| ThursdayToday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Services
Refrigerator Repair
Cooling system diagnostics, compressor replacement, thermostat adjustment, and freezer compartment repairs for refrigerators of major brands.
Dryer Repair
Heating element replacement, drum belt adjustment, lint vent clearing, and thermal fuse diagnostics for electric and gas dryers.
Dishwasher Repair
Drainage issue resolution, spray arm calibration, door seal replacement, and pump motor diagnostics for dishwasher not cleaning properly.
Washing Machine Repair
Spin cycle diagnostics, drain pump replacement, agitate repair, and water inlet valve service for front-load and top-load washers.
Oven and Range Repair
Bake element replacement, igniter service, temperature sensor calibration, and control board troubleshooting for kitchen cooking appliances.
Preventative Maintenance
One reviewer received dryer maintenance including component inspection and education on proper operation to prevent future failures.