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About THAT HVAC GUY LLC
THAT HVAC GUY LLC serves the Chattanooga area with a perfect 5.0-star rating across 42 verified customer reviews. The contractor specializes in residential heating and cooling system repair, maintenance, and installation. Response time stands out as a defining characteristic, with multiple reviewers noting same-day service availability and after-hours accessibility.
Customer feedback consistently highlights three distinguishing qualities: rapid response during emergencies, transparent pricing discussions before work begins, and thorough explanations of diagnosed problems. Reviewers describe the technician as honest, avoiding unnecessary upsells while providing accurate assessments. The business maintains clean work areas, completing jobs efficiently without leaving mess behind.
Multiple reviewers describe specific scenarios demonstrating the company's commitment. One customer reported messaging late evening about an HVAC issue, only to find the technician at their home the next morning diagnosing the problem. Another detailed how the technician walked through each issue without recommending unnecessary services, providing excellent work at fair prices. A third reviewer emphasized that the contractor shows where problems originate and offers genuine recommendations for maintaining equipment.
What Customers Say
All eight published reviews award 5 stars, with four explicitly mentioning same-day or after-hours emergency response. Three reviews specifically name the technician (Amed) and praise his honesty and transparency about pricing before service begins. No negative feedback appears in the available reviews.
Services
AC Repair & Maintenance
Diagnosis and repair of cooling system failures, tune-ups to maintain optimal performance.
Heating System Service
Repair and maintenance of heating systems to ensure reliable operation during cold months.
Emergency HVAC Response
Same-day and after-hours service for urgent heating and cooling emergencies.
System Inspections & Diagnostics
Thorough assessment of HVAC issues with transparent explanation of findings.
Preventive Maintenance Recommendations
Guidance on maintaining equipment and preventing future problems.
Indoor Air Quality Guidance
Information and recommendations for improving home air quality.