The Reserve at Mountain Pass

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About The Reserve at Mountain Pass
The Reserve at Mountain Pass sits just 4 miles from downtown Chattanooga, offering two and three bedroom apartments in a community that blends affordability with solid amenities. With a 4.3-star rating drawn from 55 resident reviews, this complex serves renters seeking quality housing without premium pricing in the Chattanooga area. The property maintains standard weekday hours from 8 AM to 5 PM, with the leasing office available Monday through Friday to assist prospective residents with applications and tours.
What distinguishes this complex is its commitment to resident quality of life despite competitive pricing. Each unit includes open floor plans, walk-in closets, and a covered patio or balcony, while community amenities span an outdoor swimming pool, state-of-the-art fitness center, dog park, and business center. The property hosts monthly social events, creating opportunities for neighbors to connect. This combination of in-unit features and shared spaces reflects a deliberate approach to community building beyond basic shelter.
Resident reviews highlight specific maintenance team members who go beyond standard service calls. Christian, a maintenance technician, received particular recognition for responding to an elderly resident who had fallen and couldn't reach her husband, providing assistance that a reviewer described as life-saving. Another maintenance team member, Caleb, was praised for resolving a dishwasher issue quickly despite what a reviewer described as difficult radio communications from office staff. These accounts illustrate the day-to-day responsiveness that tenants experience.
What Customers Say
Positive reviews cite specific technicians like Christian and Caleb who resolved urgent maintenance issues quickly, while one negative review flags safety concerns about traffic signage in the complex. Four reviewers mention specific staff by name, and five-star ratings dominate the feedback, with the overall 4.3-star average reflecting 55 total reviews.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Two and Three Bedroom Apartments
Rental units with open floor plans, walk-in closets, and covered patios or balconies.
Swimming Pool Access
Outdoor community pool available to all residents during operating seasons.
Fitness Center
State-of-the-art fitness center on property for resident use.
Dog Park
Designated outdoor space for residents with dogs or pets.
Business Center
Community workspace with computers and printing for remote work and professional needs.
Maintenance Services
On-site maintenance team handling repair requests and emergency responses.
Leasing and Application Processing
Staff assists with applications, tours, and qualifying for residency.