Assured Heating and Cooling Inc.

Assured Heating and Cooling Inc. operates from Clarksville, Tennessee, as a heating and cooling contractor serving the local community and surrounding Montgomery County. Across 9 verified client reviews, the business carries a 4.1-star average rating, reflecting a mix of highly satisfactory outcomes and documented service failures. The company has responded to customers calling from zip codes across Clarksville, including customers rebuilding homes following the 2022 tornado damage that swept through the area. One review references a technician completing a Mitsubishi electric multi-split system installation during an August 2024 renovation project, indicating experience with inverter-driven mini split technology. Without a published company website, much of what is known about Assured Heating and Cooling comes directly from these first-hand homeowner accounts. The business phone number is (931) 542-7954 for homeowners seeking service quotes or scheduling.

One distinguishing thread running through positive reviews involves communication systems that some homeowners valued. Leslie T reported receiving text message updates throughout her service call, describing the process as helpful and appreciated. Several Clarksville-area homeowners in older neighborhoods built in the 1980s and 1990s face aging ductwork paired with newer high-efficiency heat pumps, a common installation challenge in the region. The company has handled at least one new construction HVAC rough-in, according to a review referencing a rebuild project. Without access to manufacturer certifications on file, prospective customers should verify specific brand certifications and warranty program eligibility directly with the office before committing to larger installations such as Mitsubishi or high-efficiency heat pump systems. The working hours listed for this directory are currently undetermined, so calling ahead remains the most reliable method for confirming same-day availability.

The review record presents a stark split. Leslie T praised technician Thomas for arriving the day after her call, diagnosing the AC failure, and restoring operation within a single visit. She described Thomas as professional and courteous, and noted the text update system kept her informed throughout the process. Angela McCann also left a positive endorsement, though her review text appears incomplete. In contrast, two separate households reported being unable to reach the company after installation problems surfaced. Marcus Matthews documented a refrigerant issue with a Mitsubishi unit installed in August 2024 that progressively worsened through fall and winter, with the unit ultimately diagnosed with a leaking coil requiring repair by a competing company. Kelly Rivera reported waiting six weeks for a callback on a rejected inspection, with the only required fix being a 15-amp breaker adjustment. Both Matthews and Rivera stated their phone numbers were blocked after attempting follow-up contact. The positive reviews name Thomas specifically, while the communication failures center on a different technician.