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Claim This BusinessBenjamin Franklin Plumbing of Clarksville has earned a reputation as one of Middle Tennessee's most dependable residential plumbing specialists, holding a 4.9-star rating across 2,447 verified customer reviews. Operating around the clock with 24-hour availability every day of the week, this Clarksville-based contractor serves homeowners throughout Montgomery County and the surrounding areas. The company earned Forbes' recognition as the Top Ranked Plumbing Company of 2024, a distinction that reflects consistent service quality and customer satisfaction. Whether dealing with a sudden leak, a malfunctioning water heater, or comprehensive repiping needs, property owners can expect punctual arrivals, upfront pricing, and thorough explanations of every repair procedure.
What distinguishes this contractor from other plumbing companies is their commitment to transparent service from the first phone call through job completion. Their technicians arrive equipped to handle most common repairs on the first visit, carrying common parts and performing temporary solutions when specialty components require ordering. The company maintains a clear pricing structure with no surprise charges, even when responding to emergency calls on holidays or weekends. Their service portfolio covers the full range of residential plumbing needs, from drain cleaning and hydrojetting to garbage disposal installation, water heater replacement, and sewer line repair. Each technician is background-checked and professionally trained to represent the company in customer homes.
Homeowners who have called Benjamin Franklin Plumbing describe specific scenarios that illustrate their service approach. One customer, Nora Schallenberger, sought a second opinion on a furnace issue she had been battling for months with another company. Technician Cody arrived the same day, performed a free diagnostic assessment, and provided a temporary fix while explaining her options for a permanent solution. Another customer, Norman Parkerson, experienced a water leak during a holiday weekend and received same-day service from David and his team, who replaced all aging copper piping in the home and left the work area clean. The common thread across these reviews involves named technicians who communicate clearly, provide multiple options, and follow up after the job is complete.
2,447 reviews yield a 4.9-star average, with customers consistently mentioning specific technicians like Cody, David, and Travis. Multiple reviewers note holiday weekend availability and same-day emergency response, while criticism, when present, focuses on parts availability rather than service quality.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Available 24/7 for burst pipes, major leaks, and flooding, with same-day response including holidays and weekends.
Tank and tankless water heater services including installation of brands like Essency EXR and warranty registration.
Professional drain clearing using traditional methods and high-pressure hydrojetting for stubborn clogs and buildup.
Complete piping replacement for aging copper lines, leak repairs, frozen pipe thawing, and new construction rough-ins.
Sewer line diagnosis, repair, and full replacement services using modern techniques and equipment.