Mac Plumbing Heating & Air

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About Mac Plumbing Heating & Air
Mac Plumbing Heating & Air holds a 5.0-star rating across 1,514 reviews in Clarksville, Tennessee, positioning itself among the most recommended plumbers in the Montgomery County area. The business operates Monday through Friday from 7 AM to 4 PM, offering same-day service for urgent residential calls. While the company name references heating and air services, the recorded reviews focus primarily on plumbing diagnostics, hose bib repairs, water heater issues, and emergency pipework. Callers reach the office at (931) 346-1023 to request service. The team dispatches staffed trucks with inventory to handle jobs ranging from minor fixture replacements to complete HVAC system installations.
What distinguishes this contractor from neighboring services is the combination of rapid response windows and transparent pricing discussions. Multiple reviewers document calling in the morning and receiving technician arrival the same day, sometimes within two to three hours. The team carries parts in their vehicles, reducing return-trip delays for standard repairs. Reviewers specifically note that technicians explained cost breakdowns before proceeding, referencing business overhead, travel distances, and licensing requirements as factors in pricing. This explanatory approach appears across both positive and critical reviews, suggesting a company culture of preemptive cost transparency.
The named technicians appearing across reviewer accounts include Cole Abernathy, who handled a same-day hose bib repair and an early-morning plumbing dispatch, and Brandon, who led an eight-hour HVAC replacement during a winter storm alongside Reed and Francisco. One reviewer describes Mac himself checking the completed installation and adjusting scheduling to ensure a family would not remain without heat. These named scenarios demonstrate the company's capacity for emergency response, multi-technician coordination on larger installs, and owner-level quality verification on major projects.
What Customers Say
1,514 reviews yield a 5.0-star average, with 3 reviewers specifically mentioning same-day service and rapid response times. Positive feedback consistently cites technician professionalism and upfront cost explanations, while no negative reviews were present in the provided sample.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–4 PM |
| Tuesday | 7 AM–4 PM |
| Wednesday | 7 AM–4 PM |
| Thursday | 7 AM–4 PM |
| Friday | 7 AM–4 PM |
| Saturday | Closed |
Services
Plumbing Diagnostics & Repair
Same-day assessment and repair for leaks, pipe damage, and fixture issues using stocked service vehicles.
Hose Bib & Outdoor Faucet Service
Replacement of broken or frozen hose bibs, including vent cap repairs and full fixture upgrades.
HVAC System Installation
Complete heating and cooling system replacement, including old unit removal and new equipment setup.
Emergency Same-Day Service
Priority dispatch for urgent residential calls, with technicians arriving same day within hours of the initial call.
Water Heater Services
Installation and repair of water heating systems for residential properties.
Preventive Maintenance
Inspection and tune-up services to identify potential issues before they become emergency repairs.