Modern Heating Cooling Roofing

Modern Heating Cooling Roofing opened its doors in Clarksville, Tennessee, more than two decades ago and has built a client base across Montgomery County and neighboring cities including Ashland City and South Guthrie. The contractor holds a Tennessee HVAC contractor license and maintains a standard 7 AM to 4 PM weekday schedule, closed on weekends. Across 20 customer reviews, the business carries a 3.3-star average rating, placing it below the regional median for local HVAC contractors. Greg Rosencrants, a homeowner in the Fort Defiance area, noted that the company installed the HVAC system in his newly constructed home and later returned for a repair visit that resolved only the immediate symptom rather than identifying an underlying leak.

The company extends its expertise beyond residential cooling and heating into commercial roofing, particularly sheet-metal roof systems. Whitney Smith reported that the contractor warranted a metal roof on her commercial property for life but struggled to coordinate a repair response over three months of attempted contact. This dual-trade capability means the company can address envelope issues alongside HVAC performance, though customer communications appear to have suffered from gaps in responsiveness on at least one commercial project. Jason Key reported that a technician handling work for a shared customer engaged in a confrontational exchange, and follow-up communication with ownership did not resolve the interpersonal friction.

Customer stories reveal technicians who showed up but did not fully diagnose the root cause. Rosencrants described a scenario where a Modern technician added refrigerant and attributed low charge to installer error, only for the system to lose refrigerant again the following cooling season, indicating a slow leak the second visit did not detect. Lori Niffen discovered her newly purchased home had 2.5 pounds of refrigerant missing and a backward air filter after the company performed a required pre-purchase inspection, suggesting the inspection did not include functional testing. These experiences highlight a pattern where the initial service visit addressed surface symptoms without comprehensive system evaluation.