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Claim This BusinessAbout Vivint
Vivint serves the Clarksville community as a home security and smart home automation provider, earning a 4.3-star rating from 404 customer reviews. The company maintains a local presence in Clarksville, Tennessee, offering integrated security solutions for residential properties throughout the surrounding area. Reviewers in the Clarksville region have shared experiences ranging from initial consultations to ongoing system usage, providing prospective customers with insight into the company's service approach.
What distinguishes Vivint from basic security providers is their focus on integrated smart home technology that pairs with their security systems. The platform allows homeowners to control lighting, door locks, climate settings, and security cameras from a single mobile application. Several reviewers mentioned the system included professional monitoring services that connect directly to emergency response when triggered.
Customer reviews name specific team members who provided notable service experiences. Reviewers mention Jayce took time to explain the system features and offered follow-up assistance after the initial installation. Jeff Davenport received praise for same-day setup and thorough explanation of all features. Multiple positive reviews highlight Jonathan's patience in answering questions and willingness to return for additional demonstrations. However, several reviews describe uncomfortable sales encounters where representatives continued pitching after being declined, with one Clarksville homeowner describing a situation requiring physical intervention to end an unwanted sales presentation.
What Customers Say
4 of 6 detailed reviews mention specific team members by name, with 3 positive reviews praising Jayce, Jeff, and Jonathan while 3 negative reviews focus on sales tactics and contract terms. Positive reviews cite helpful demonstrations while negative reviews cite aggressive follow-up after declining and hidden contract obligations.
Services
Home Security Systems
Professional-grade security panels and sensors for doors, windows, and motion detection throughout the home.
Smart Home Integration
Mobile app control for connected devices including lights, door locks, and thermostat adjustment.
Video Monitoring
Indoor and outdoor camera options with cloud storage and remote viewing capabilities.
Professional Monitoring
24/7 monitoring service that dispatches emergency responders when alarms are triggered.
Doorbell Cameras
Video doorbell devices that integrate with the main security system and mobile application.