All American AC Heating & Refrigeration LLC

All American AC Heating & Refrigeration LLC has been serving Cleveland, Tennessee since 2018, building a client base across Bradley County and the surrounding foothills of the Cherokee National Forest. With 51 reviews on record, the company holds a 3.3-star average, a score that reflects a wide spread in customer experience. The firm operates seven days per week from 7:30 AM to 9 PM, one of the widest daily windows available from any local HVAC contractor, and can be reached directly at (423) 339-1613.

What distinguishes this contractor is the direct involvement of its ownership team in day-to-day service calls. Jane Flowers specifically names Tommy and Teresa in her review, describing Teresa answering the phone and Tommy performing the on-site diagnosis and repair personally. That ownership presence appears to translate into flexible decision-making during jobs, such as opting to repair an existing unit rather than recommend a full replacement. The company handles both residential and light commercial refrigeration work, though no specific brand partnerships or certification badges are publicly documented on their website.

Larry Jonz called All American on the coldest night of the year and received a next-morning response with a full unit and duct replacement completed. Jane Flowers experienced a similarly fast turnaround when her AC failed late on a sweltering afternoon: Tommy arrived within hours, sourced a part, and returned that same evening to finish after a storm interrupted his first trip. Allen Spires, however, describes a six-visit saga over a mini-split system that ended with the unit left disassembled on a bedroom floor and no resolution after a month. Carrie Bryson praised the team for sending two technicians when her home warranty company failed to flag her request as urgent.