AppliancePartsPros.com
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About AppliancePartsPros.com
AppliancePartsPros.com operates as a specialized appliance parts supplier serving Cleveland, Tennessee, and the surrounding communities with access to an extensive inventory of over 2.1 million replacement components. The company maintains a 4.7-star rating derived from 4,738 customer reviews, with operating hours from 9 AM to 8 PM Monday through Friday. Customers can reach the team directly at (877) 477-7278 for assistance with part identification and ordering. The business operates as a Google Trusted Store, offering free technical support to help homeowners and DIY repair technicians identify correct parts for their specific appliance models.
The company distinguishes itself through a combination of rapid delivery options and an AI-assisted website that matches parts to specific appliance model numbers, reducing the risk of ordering incompatible components. With 2.1 million parts in stock and 2-day quick delivery available, the platform serves both professional technicians and homeowners attempting self-repairs. The business offers a 365-day return policy, though customers should note that return shipping costs may apply based on the specific return scenario. Free technical support accompanies every order, providing guidance on installation and part selection.
Customer reviews highlight specific repair scenarios successfully handled through AppliancePartsPros.com. One reviewer documented fixing a clothes washer, refrigerator, ice maker, and dishwasher using parts ordered through the platform, noting that exploded-view diagrams and repair videos enabled their repairs. Another reviewer specifically praised the website's filtering system for ensuring part compatibility with their specific model, resulting in correct part delivery on the first order. Negative reviews cite isolated issues with return processing timelines and component matching for finish variations like stainless steel versus white appliance colors.
What Customers Say
Five-star reviews consistently mention correct part delivery on first order and the website's model-specific filtering system that prevents ordering incompatible components. Negative reviews (1-star) cite extended return processing timelines and issues with finish variations (stainless steel versus white) not being clearly distinguished in product listings. The majority of reviewers recommend the platform for DIY appliance repairs, with several noting successful repairs across multiple appliances including washers, refrigerators, and dishwashers.
Working Hours
| Sunday | Closed |
| Monday | 9 AM–8 PM |
| Tuesday | 9 AM–8 PM |
| WednesdayToday | 9 AM–8 PM |
| Thursday | 9 AM–8 PM |
| Friday | 9 AM–8 PM |
| Saturday | Closed |
Services
Appliance Part Identification
Free technical support to match parts to specific appliance model numbers, ensuring compatibility before ordering.
Parts Inventory
Over 2.1 million appliance parts in stock covering major brands for refrigerators, washers, dryers, dishwashers, and microwaves.
Quick Delivery
2-day quick delivery options available for urgent repair needs, with FedEx next-day shipping on select orders.
Online Part Search
Website search tool allowing customers to find parts by brand and model number with AI-assisted compatibility matching.
Return Processing
365-day return policy for eligible parts, with instructions provided for return authorization and shipping.
DIY Repair Resources
Exploded-view diagrams and repair videos to guide homeowners through appliance repair procedures.