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Claim This BusinessPatriot Services operates as a dual-trade contractor serving Cleveland, Tennessee, and surrounding communities with both plumbing and HVAC solutions. The company maintains 24-hour emergency availability across all seven days, a operational choice that reflects the realities of Tennessee's climate swings and the unpredictable nature of plumbing failures. With a 4.8-star rating aggregated from 16 client reviews, the contractor has established a measurable track record in a region where summer humidity strains cooling systems and winter freezes test pipe integrity. The business phone reaches (423) 331-5060.
What distinguishes Patriot Services from standard plumbing outfits is their willingness to tackle scope beyond the conventional. Reviewers describe gas line removals requiring crawlspace access, water heater replacements completed within hours of the initial call, and HVAC system overhauls performed by dedicated teams. The business handles both residential plumbing repairs and heating-cooling installations, positioning them as a single contact point for homeowners facing either a leaking water heater or a failed air conditioner. This dual capability reduces the coordination burden on property owners who otherwise juggle multiple specialist calls.
Customer narratives from the review archive reveal specific scenarios worth noting. One homeowner called at 7 PM on a Friday describing water running in their crawlspace; Patriot dispatched technician Jonah within the hour, arriving by 8 PM while another provider had quoted Monday. Another client recounted how two previous plumbers, including Perfect Pipe Plumbing, failed to resolve a persistent issue before Patriot's team diagnosed the root cause and corrected it. Technician Arthur Shepherd recently led a full HVAC replacement described as thorough and efficient. These accounts establish a pattern: response timing and problem resolution drive the company's reputation.
16 reviewers collectively award 4.8 stars, with five specifically noting response times under two hours for emergency calls. The name Jonah appears in a Friday-night dispatch story, while Arthur Shepherd is cited for HVAC replacement. A pattern emerges: competitors failed where Patriot succeeded, and technicians introduced themselves and explained their process.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
24/7 availability for leaks, pipe failures, and urgent water heater issues requiring immediate response.
New water heater installation completed within hours of service request, with same-day options for replacement.
Gas line removal, capping, and safety work including propane tank disconnection and underground line handling.
Complete HVAC system overhaul including ductwork, with dedicated teams performing full installations.
Heating and cooling repair services addressing system failures and performance issues.