Jackson Heating • Cooling • And More

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Jackson Heating, Cooling and More has kept Upper Cumberland residents comfortable since 1976, operating from locations on West Broad Street in Cookeville and Sparta Highway in Crossville. The company maintains a 4.7-star rating compiled from 82 client reviews, demonstrating consistent service quality over nearly five decades. Their around-the-clock availability ensures customers can reach skilled technicians regardless of when heating or cooling systems fail. This contractor serves homeowners throughout Cookeville, Crossville, and the broader Upper Cumberland region, addressing both routine maintenance needs and emergency repairs.
As a Lennox dealer, Jackson Heating provides access to brand-name heating and cooling equipment recognized for efficiency and reliability. Their website emphasizes assembling the right people, delivering the right service, and charging the right price, a straightforward philosophy guiding daily operations. The company offers financing plans, enabling homeowners to replace aging systems without immediate full payment. Additionally, they process warranty claims on behalf of customers with no processing fee, even for equipment they did not originally install.
Customer reviews name specific technicians who delivered when it mattered most. Tiffanie Wright recounted how her furnace failed just five days before a major winter storm, and Jimmy coordinated rapid response that restored heat within two days. Andrew handled a complete hot water heater installation for Tamara Pauling, managing the old unit removal and new installation independently while leaving thespace spotless. Mark Williams, after negative experiences with five previous contractors, found Jackson Heating's technicians honest and knowledgeable, continuing to use their services for multiple years.
What Customers Say
Two of five detailed reviews mention specific technicians by name, praising their responsiveness and craftsmanship. Another reviewer switched after dissatisfaction with five prior companies, citing honesty and fair pricing as distinguishing factors. The single 1-star review cites frustration with warranty claim handling on a sunroom mini-split installation, while positive reviews emphasize problem-solving ability and reliable results.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| TuesdayToday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Heating and Cooling System Installation
Professional installation of Lennox-brand furnaces, air conditioners, and heat pumps tailored to home size and budget.
HVAC Repair
Diagnosis and repair services for heating and cooling systems, available as same-day emergency calls.
Preventive Maintenance Plans
Annual tune-ups designed to extend equipment lifespan and maintain manufacturer warranties.
Air Duct Cleaning
Ductwork cleaning to remove contaminants and improve indoor air circulation throughout the home.
Humidification and Indoor Air Quality
Installation of humidifiers and air cleaning equipment to enhance comfort and reduce airborne irritants.
Weatherization Services
Home sealing improvements that reduce energy loss and lower heating/cooling costs.