County Line Heating & Air Conditioning
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About County Line Heating & Air Conditioning
County Line Heating & Air Conditioning is a family-owned HVAC contractor based in Counce, Tennessee, serving the Lake County region and surrounding communities. With a 4.6-star average compiled from 10 customer reviews, the company focuses on residential repair, maintenance, and installation services for home heating and cooling systems. Operating hours extend seven days per week from 7 AM to 5 PM allow flexible scheduling for homeowners throughout the area.
What distinguishes County Line Heating & Air Conditioning is the direct mention of their service technicians in customer feedback. Multiple reviewers specifically name Andy and Dusty, noting their diagnostic precision, same-day arrival during heat emergencies, and reasonable pricing. One reviewer described Andy arriving by 11 AM after a morning call, completing repairs with time to spare before the customer needed to leave for work. Another highlighted the team's ability to source hard-to-find fan components and explain the underlying failure cause to the homeowner.
Customer stories from the reviews reveal how the team handles specific situations. During a recent summer heat wave, Sabrina Holden reported the technicians arrived within a few hours of her call and restored air conditioning in under 15 minutes. Amy Lancaster described Andy locating a replacement fan part, bringing it directly to the property, and explaining why the previous component failed. These scenarios demonstrate the hands-on approach homeowners experience when contacting County Line.
What Customers Say
Eight of ten reviewers award 5 stars, with all positive citations highlighting specific technicians Andy and Dusty by name. Customers consistently praise same-day service, fast arrival within hours of calling, and transparent pricing without surprise charges. The lone 1-star review describes a telephone disconnect during a service inquiry, representing a communication gap not reflected in any other review.
Working Hours
| Sunday | 7 AM–5 PM |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| SaturdayToday | 7 AM–5 PM |
Services
AC Repair & Maintenance
Diagnostic services, refrigerant recharging, and filter replacements for cooling systems showing reduced performance or complete failure.
Heating System Repair
Furnace diagnostics and repair for heating components, addressing ignition failures, blower motor issues, and thermostat conflicts.
New Equipment Installation
Full HVAC system installation for existing homes requiring complete heating and cooling unit replacements.
Emergency Same-Day Service
Priority response for system failures, with multiple reviews confirming arrival within hours of initial contact on the same day.
Component Sourcing & Repair
Location of difficult-to-find parts such as specialty fan motors, with technicians bringing components directly to the property.