Miller Heating And Cooling
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About Miller Heating And Cooling
Miller Heating And Cooling operates as an HVAC contractor in Cross Plains, Tennessee, serving residents across Sumner County and surrounding communities. The business maintains round-the-clock availability on six days of the week, with reduced hours on Sundays. Based on available records, the company has accumulated 13 customer reviews reflecting a 1.9-star average rating, indicating significant service quality concerns that prospective clients should carefully evaluate before engaging the contractor.
Service information remains limited, as the business does not maintain a public website and no specific brand partnerships, certifications, or specialty services could be verified through official channels. Homeowners seeking detailed information about equipment guarantees, manufacturer authorizations, or technical qualifications are advised to request documentation directly from the contractor during initial inquiry.
Two customer experiences documented in recent reviews offer insight into on-site service delivery. Erin Taylor repair visit involved arrival within the scheduled window and proactive communication regarding coverage disputes with the home warranty provider. Conversely, Bryant Mullins reported a different outcome, noting that technician Brandon collected payment for parts requiring special ordering but subsequently became unreachable by phone. These contrasting accounts suggest service delivery may vary significantly based on specific circumstances and assigned technician.
What Customers Say
2 of 3 detailed reviews report complete service failures including no-shows on scheduled appointments and unreturned communications after payment. The sole positive review cites punctual arrival and proactive status updates. All reviewers accessed services through home warranty assignments rather than direct customer engagement.
Working Hours
| Sunday | 8 AM–9 PM |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
AC Repair
Cooling system diagnostics and component replacement, including compressor evaluation and refrigerant handling.
Heating System Service
Furnace repair and heating equipment maintenance for residential systems.
Parts Ordering
Specialty component procurement with advance payment, typically requiring overnight or multi-day wait times.
Emergency Service Calls
After-hours and weekend repair requests processed through home warranty channels.
Home Warranty Assignments
Contractor services coordinated through third-party home warranty providers with contracted coordination.