Action Plumbing, Heating and Cooling

Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAbout Action Plumbing, Heating and Cooling
Action Plumbing, Heating and Cooling operates from Crossville, Tennessee, delivering heating, cooling, and plumbing services to residents across the Upper Cumberland region. With a cumulative rating of 4.8 stars drawn from 381 customer reviews, the company has established itself as a reliable option for homeowners seeking system replacements, emergency repairs, and preventive maintenance. The business maintains round-the-clock availability, ensuring that customers facing heating failures during winter nights or cooling breakdowns during summer heat waves can reach a live technician whenever urgent needs arise. Service calls routinely extend to surrounding communities in the Crossville metro area, where aging residential infrastructure often requires experienced hands familiar with both modern equipment and legacy heating systems.
The company distinguishes itself through investment in ongoing technician training and commitment to transparent diagnostic processes, as evidenced by multiple customer accounts describing thorough explanations of required repairs before work begins. Their service model includes detailed evaluations where technicians walk homeowners through identified issues using visual evidence and plain-language explanations, transforming what could be an opaque repair process into an informed collaborative decision. Recent installations feature the Trane brand, reflecting partnerships with manufacturers whose equipment aligns with the company's approach to long-term reliability rather than budget-focused marginal savings. Beyond new system installations, the business handles indoor air quality improvements including UV light positioning, comprehensive ductwork cleaning, and ventilation assessments that address the particular humidity challenges present in this regional climate.
What Customers Say
All reviewers awarded 5 stars, with consistent praise for technician patience in explaining diagnostic findings, arrival punctuality, and respectful worksite behavior. Multiple customers specifically mentioned feeling empowered by the information shared during service calls rather than simply accepting recommended repairs.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnosing cooling failures, recharge refrigerant levels, clean condenser coils, replace capacitors and contactors, annual tune-ups
Heating System Service
Furnace ignition repair, heat exchanger inspection, burner cleaning, gas line evaluation, thermostat calibration
New Equipment Installation
Complete system replacement including load calculation, equipment selection, ductwork modification, permitting coordination, startup testing
Ductwork Cleaning
Professional blower-powered brushing and vacuuming removes debris accumulation, mold spores, and allergen buildup affecting indoor air throughout the residence
Indoor Air Quality Solutions
UV light installation targeting microbial growth, fresh air intake assessment, ventilation balancing, filter consultation
Plumbing Repairs
Leak detection, pipe replacement, water heater service, fixture installation, drain cleaning for residential water systems