Custom Air

Custom Air holds a 5.0-star rating from a single verified review in Flintville, Tennessee. The business operates Monday through Friday from 7 AM to 7 PM, with reduced hours on Wednesday until 6 PM. Weekend service is not available, meaning homeowners planning AC work should schedule weekday appointments. This contractor serves the Flintville area and surrounding communities.

The review describes a service call that began with a same-day return call and afternoon visit after the customer explained their air conditioning problems. The technician arrived on time, diagnosed both the thermostat and outdoor unit, identified a frayed wire during the inspection, and explained two replacement options for the capacitor. This level of diagnostic thoroughness, combined with transparent option presentation, reflects a service approach that prioritizes informed homeowner decisions over rushed recommendations.

Reviewer Harry DeBaufer detailed a May 2026 service experience involving a capacitor failure that left the household uncomfortable. Technician Jeremy Reid performed the repair visit, fixed the frayed wire immediately, and returned four days later to install the replacement capacitor at the scheduled time. The reviewer and their husband reported being satisfied and comfortable following the complete service. This account demonstrates follow-through on commitments and consistent on-time arrival across multiple visits.