Air Environment, Inc. Heating & Cooling

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Claim This BusinessAbout Air Environment, Inc. Heating & Cooling
Air Environment, Inc. Heating & Cooling has served Franklin, Tennessee since 2004 as a fully licensed, bonded, and insured HVAC contractor. The company holds Better Business Bureau accreditation and maintains a 4.9-star rating across 59 verified customer reviews. Operating throughout middle Tennessee, including Cool Springs, Brentwood, and Nashville, this locally owned business brings over 30 years of combined field experience to every service call. Their team provides both residential and commercial heating and cooling solutions with extended weekday hours and Saturday availability.
What distinguishes Air Environment is their commitment to transparency and comprehensive care. The company offers 24-hour emergency response for system failures, ensuring homeowners receive same-day assistance when temperatures soar. Their Complete Care Service program provides scheduled maintenance designed to extend equipment lifespan, while whole-home air filtration systems address indoor air quality concerns common to middle Tennessee humidity. Financing options make new system installations accessible, and every project carries a satisfaction guarantee backed by their BBB standing.
Customer reviews consistently highlight owner Gary by name, noting his same-day arrival during urgent situations and the crew's willingness to explain proposed repairs before proceeding. One reviewer described how Gary and Brad completed a full HVAC replacement within 48 hours of the initial call, transforming a 16-year-old system's performance. Another recalled Tony and Gary correcting installation errors from a previous contractor while maintaining communication throughout the process. These references to specific technicians and tangible outcomes appear repeatedly across their review history.
What Customers Say
59 reviewers average 4.9 stars, with Gary named directly in six testimonials and same-day service mentioned in three separate accounts. Multiple customers emphasize the team's refusal to recommend unnecessary repairs, a contrast common among newer contractors.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–6 PM |
| TuesdayToday | 7 AM–6 PM |
| Wednesday | 7 AM–6 PM |
| Thursday | 7 AM–6 PM |
| Friday | 7 AM–6 PM |
| Saturday | 8 AM–6 PM |
Services
Emergency HVAC Repair
24-hour same-day response for system failures, addressing heating and cooling breakdowns outside standard business hours.
New System Installation
Complete HVAC replacement including equipment selection guidance, professional installation, and post-installation verification.
Preventive Maintenance
Scheduled tune-ups and inspections under their Complete Care Service program designed to maximize equipment longevity.
Whole Home Air Filtration
Integrated air quality systems filtering pollen, dander, and airborne particles common to middle Tennessee seasons.
Commercial HVAC Services
Heating and cooling solutions for business properties, including system sizing and installation for commercial spaces.