Joslin Plumbing, Heating & Air Conditioning

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Claim This BusinessAbout Joslin Plumbing, Heating & Air Conditioning
Joslin Plumbing, Heating & Air Conditioning operates from Franklin, Tennessee, delivering integrated plumbing, heating, and cooling solutions to residential clients across the greater Williamson County region. With a solid 4.3-star rating drawn from 103 verified customer reviews, the contractor maintains standard weekday hours from 7 AM to 4 PM, Monday through Friday. The business combines multiple trade disciplines under one roof, allowing homeowners to address plumbing surges, HVAC malfunctions, and water heater failures through a single service relationship rather than managing separate vendor contacts.
Reader feedback reveals a pattern of diagnostic transparency that distinguishes Joslin from competitors. Multiple reviewers recount situations where the company identified minor component failures, such as a faulty circuit breaker masquerading as a compressor collapse, saving homeowners from unnecessary multi-thousand-dollar replacements. Technicians arrive within compressed timeframes following service requests, and the organization maintains communication throughout the repair process, explaining discovered conditions before proceeding with repairs rather than presenting surprise line items on final invoices.
Specific technician interactions populate the review record. John Andrews responded to a second-opinion request for an air conditioning diagnosis and identified the circuit breaker as the root cause rather than the outdoor unit, completing the repair on the same visit. Hunter Lees referenced a water heater emergency during winter weather, noting that Joslin traveled outside the immediate Franklin area to resolve the installation. These account-specific narratives illustrate how the contractor approaches service calls with problem-solving orientation rather than replacement-first methodology.
What Customers Say
Positive reviews cite diagnostic honesty, three separate customers describe receiving repair solutions instead of the expensive replacements quoted by competing contractors, and note same-visit resolution for issues discovered during service calls. Critical feedback references two instances of incomplete troubleshooting: one faucet cartridge assessment and one drain clearing that failed to hold longer than five days. The numerical split shows 13% of sampled reviews expressing dissatisfaction while the majority acknowledge transparent communication and fair pricing.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–4 PM |
| TuesdayToday | 7 AM–4 PM |
| Wednesday | 7 AM–4 PM |
| Thursday | 7 AM–4 PM |
| Friday | 7 AM–4 PM |
| Saturday | Closed |
Services
Water Heater Repair & Replacement
Tank and tankless water heater diagnostic, repair, and installation services including post-storm recovery and component-level troubleshooting.
Drain Cleaning & Snaking
Mechanical drain clearing for clogged sinks, tubs, and main sewer lines. Camera inspection available for recurring or stubborn blockages.
Faucet & Fixture Repair
Cartridge replacement, leak repair, and fixture upgrade services for kitchen, bathroom, and outdoor faucets.
Heating System Service
Furnace maintenance, ignition repair, and heating system diagnostics for forced-air and radiant heating configurations.
Cooling & AC Repair
Air conditioning diagnostics, circuit board repair, refrigerant service, and compressor troubleshooting for residential split systems.
Plumbing Diagnosis & Troubleshooting
System-wide plumbing assessment identifying the actual source of symptoms rather than assuming the most visible component has failed.