Rapid Response Plumbing, Heating & Cooling
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Rapid Response Plumbing, Heating & Cooling operates as a full-service mechanical contractor serving Franklin, Tennessee and surrounding communities including Brentwood, Nolensville, and Thompson's Station. Holding a 4.9-star average across 231 client reviews, the company maintains round-the-clock availability including weekends and holidays, a critical differentiator for homeowners facing sudden system failures. The business combines HVAC and plumbing capabilities under one roof, handling everything from heat pump replacements to sewer line repairs, making it a single-source solution for residential comfort and infrastructure needs.
The contractor distinguishes itself through comprehensive emergency coverage and multi-trade expertise that many regional competitors cannot match. Their service menu includes ductless mini-split installations, tankless water heater setups, whole-house water filtration systems, and indoor air quality solutions featuring dehumidification equipment. Notably, the company handles both gas line installations and backflow testing, specialty work that requires additional licensing and technical competency. This dual-trade model means a single service call can address interconnected plumbing and heating issues that would otherwise require coordinating multiple contractors.
Client testimonials consistently highlight specific technicians whodelivered exceptional service under challenging conditions. Jeff Varga's review names Justin, Leon, and Landon for a demanding 10-hour furnace and dual AC unit replacementproject, praising their meticulous approach and thorough cleanup. Neal appears in two positive reviews, performing same-day holiday-weekend repairs for Jack Harvey and resolving a complex issue for David Pair by presenting three distinct repair options with detailed estimates before scheduling the fix.Keith and Jeremiah earned recognition from Rick Marrs for diagnosing multiple storm-related system failures efficiently and recommending upgrade solutions.
What Customers Say
Every reviewer awarded 5 stars, with technicians Mike, Neal, Justin, Leon, Landon, Keith, and Jeremiah all receiving named commendations. Multiple clients reference emergency same-day or holiday-weekend response, while others praise upfront pricing transparency and flexible repair options presented without pressure.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| TuesdayToday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Air Conditioning Repair & Installation
Comprehensive AC services including tune-ups, diagnostics, new unit installation, and ductless mini-split systems for zoned cooling.
Heating & Furnace Services
Furnace replacement, heating repairs, and heat pump installation covering both traditional and geothermal heating systems.
Indoor Air Quality Solutions
Dehumidifiers and ventilation improvements addressing humidity control and overall air purification needs.
Emergency HVAC Repair
24-hour emergency response for suddensystem failures requiring immediate diagnosis and repair.
Plumbing Repairs & Installations
Drain cleaning, leak repairs, faucet and shower work, plus garbage disposal installation and servicing.
Water Heater Services
Traditional and tankless water heater installation, repairs, and whole-house water filtration system setup.
Sewer & Water Line Repair
Sewer line repairs, water line replacements, grinder pump servicing, and repiping solutions for aging infrastructure.