Star Heating & Air
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About Star Heating & Air
Star Heating & Air Conditioning has called Hendersonville home for more than 40 years, building a client base that spans Sumner and Davidson Counties. The family-owned contractor maintains an unblemished 5-star average across 470 customer reviews, a volume rare for a shop of this size. Beyond Hendersonville proper, the crew travels to Gallatin, Goodlettsville, White House, Portland, and the wider Nashville metro area, covering homes across a geography that routinely tests heating and cooling systems through humid summers and unpredictable winters. Operating seven days a week from 7:30 AM to 4:30 PM, the company fields same-day service calls for urgent breakdowns, an operational tempo that has earned loyalty from two decades of repeat customers.
The contractor anchors its service model on three stated commitments: reliability, quality, and homeowner satisfaction. The website explicitly promises same-day response for emergency repairs and routine maintenance, a pledge backed by financing options that help homeowners spread costs over time. All work rests on a quality-first ethic: parts sourced from trusted suppliers, systems installed or repaired to manufacturer specifications, and a satisfaction guarantee that the job meets the customer's expectations before the crew clears the property. These specifics, drawn straight from the company's own public framing, distinguish a shop that has refined its process over four decades from newer entrants still finding their footing.
Two technician names surface repeatedly across reviews with scenarios worth noting. Carlos Diaz credits Sam with an installation where the tech's communication and workmanship both earned praise, describing the interaction as a benchmark for what HVAC service should feel like. Doug Couvillion called on a Sunday and received a technician within 30 minutes for a straightforward freon top-off, a rapid dispatch that turned a marginal system back into reliable operation. Both reviews describe outcomes resolved in a single visit, reinforcing the company's self-described reliability pledge.
What Customers Say
Four reviewers specifically mention same-day or within-the-hour response times, with repeat customers like Melissa Hopper and Doug Couvillion citing decade-long relationships built on that consistency. Positive reviews name technician Sam for communication clarity and quality focus, while pricing feedback from satisfied customers emphasizes value rather than rock-bottom cost.
Working Hours
| SundayToday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| Thursday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| Saturday | Closed |
Services
HVAC Installation & Replacement
New system installation for heat pumps, central air conditioning, and heating systems with a crew that completes most residential installs in a single day.
Emergency HVAC Repair
Same-day response for sudden breakdowns in heating or cooling equipment, with a stated commitment to arrive within hours of your call.
Preventive Maintenance & Tune-Ups
Seasonal maintenance visits to clean, calibrate, and extend the operational life of existing HVAC equipment before summer heat or winter cold arrives.
Gas Line Installation & Modification
Certified gas line work for new appliances like stoves, dryers, and fireplaces, including repositioning when appliance fit requires adjustment.
Indoor Air Quality Solutions
Assessment and remediation options for air filtration and air quality improvements that complement a working HVAC system.
Commercial HVAC Service
Service agreements and repair work for commercial properties across the Greater Nashville area, not limited to residential single-family homes.