Hiller Plumbing, Heating, Cooling & Electrical

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About Hiller Plumbing, Heating, Cooling & Electrical
Hiller Plumbing, Heating, Cooling & Electrical has anchored its operations in Knoxville for more than two decades, building a service empire that now stretches across Tennessee, Alabama, Kentucky and Florida. The company holds all required state contractor licenses and maintains an A+ credential with the Better Business Bureau. With 5,257 verified client reviews generating a near-perfect 4.9-star average, Hiller fields more than 100 dispatchable technicians to handle residential emergencies around the clock, every day of the year. The Knoxville hub serves not only the downtown core but also surrounding communities in Knox County and the greater Smoky Mountain region.
What separates Hiller from regional competitors is an unusual three-trade depth that allows a single dispatch to diagnose plumbing, HVAC and electrical faults in one visit. The company operates as a Lennox dealer and installs Mitsubishi variable-speed heat pump systems, alongside their signature REME HALO whole-home air purification units that target allergens and pathogens. Homeowners can access financing as low as $99 per month for system replacements, and the Hiller Club membership unlocks priority scheduling, annual maintenance discounts and a labor warranty that extends two years beyond standard industry practice. Their "Happy You'll Be Guarantee" explicitly commits to redo any repair that fails to meet homeowner expectations at no additional charge.
Client testimonials consistently single out individual technicians for problem-solving agility that transcends simple part-swapping. Reviewer Bob Ferrand described Ron arriving on time, then walking through water heater and disposal options with balanced pros and cons explanations before executing the install. The Sherles family credited Alex and Andrew for tackling a complex main water line replacement from street to foundation, while Caroline Sullivan highlighted Dustin Williams completing a full HVAC system and ductwork swap within two days during winter. Technician Brandon earned praise for confident whole-home re-piping from reviewer Gregg Price, noting the crew maintained the estimator's professionalism throughout the project.
What Customers Say
Over 5,200 reviews generate a 4.9-star average, with technicians Ron, Andrew, Dustin and Brandon appearing in multiple five-star recitations. Reviewers frequently cite same-day arrival, upfront pricing discussions and the ability to explain repair options without pressure tactics.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Plumbing Repair & Repiping
Diagnosis and repair of leaks, pipe bursts, water main replacements and complete whole-home repiping using modern PEX and copper materials.
Water Heater Installation
Tank and tankless water heater installs, including gas, electric and hybrid models with permits and manufacturer warranty registration.
Drain Cleaning & Camera Inspection
Hydro-jetting services, rooter treatment and sewer camera diagnostics to locate blockages before excavation or trenchless repair.
HVAC System Replacement
Complete heating and cooling system swaps including ductwork redesign, zoning solutions and smart thermostat integration.
AC & Heating Repair
24-hour dispatch for refrigerant recharge, compressor failures, thermocouple replacement and blower motor diagnostics.
Indoor Air Quality Solutions
REME HALO purification units, whole-house dehumidifiers, HEPA filtration upgrades and duct sanitation services.
Generator Installation & Maintenance
Whole-home standby generator wiring, automatic transfer switch setup and annual maintenance contracts for Kohler and Generac units.
Electrical Panel Upgrades
Panel capacity increases, circuit breaker replacement, surge protection devices and generator interconnection wiring.