United Refrigeration Inc

United Refrigeration Inc operates as an HVAC and refrigeration equipment wholesaler serving the Knoxville metro area and surrounding East Tennessee communities. Founded in Knoxville, the company maintains a 4.4-star rating drawn from 10 customer reviews, reflecting moderate but consistent satisfaction among contractor clients. The wholesale operation specializes in providing equipment, parts, and components to licensed HVAC professionals, commercial refrigeration technicians, and food service businesses rather than direct-to-consumer residential service. Operating hours run Monday through Friday from 7:30 AM to 5 PM, with the phone number (865) 522-4621 available for contractor account inquiries.

What distinguishes United Refrigeration Inc in the regional supply chain is their breadth of brand partnerships and product depth. The wholesaler stocks equipment from major manufacturers including Copeland, Tecumseh, Bohn, Larkin, Trenton, Manitowoc, and Scotsman across refrigeration, commercial cooling, and HVAC categories. Their catalog spans compressors, controls, thermostats, refrigerants, tools, and specialized food service equipment like ice machines and walk-in refrigeration units. For contractors seeking specific OEM replacement parts or hard-to-find refrigeration components, the distributorship serves as a critical sourcing partner for the trade.

Customer feedback highlights the counter staff's helpfulness and product knowledge. reviewer Peter Distelhurst noted the workers are polite and very helpful, recommending United Refrigeration for HVAC and refrigeration needs. However, contractor clients like Michael Sparks have reported slower response times when rush-ordering parts, suggesting that advance planning benefits projects requiring expedited fills. The 5-star and 1-star split in reviews indicates that service speed may vary based on order volume and part availability.