LaFollette Heating & Air Conditioning

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About LaFollette Heating & Air Conditioning
LaFollette Heating & Air Conditioning serves LaFollette, Tennessee, and the surrounding Campbell County community with heating and cooling solutions. The contractor holds a 4.4-star average rating derived from 44 customer reviews, indicating consistent service quality. Operating hours extend from 7 AM to 9 PM daily, providing accessibility for homeowners managing schedules across weekdays and weekends. This extended availability accommodates both routine maintenance bookings and urgent climate control emergencies.
This contractor distinguishes itself through responsive service delivery and customer care practices emphasized across multiple reviews. Customers note the team arrives same-day or next-day when issues arise, minimizing disruption during extreme weather events. Several reviews highlight that technicians clean workspace areas upon completing repairs, going beyond minimum expectations. The business maintains family ownership and has experience working with home warranty providers to streamline claims processes for homeowners.
Homeowners share specific scenarios illustrating the team's capabilities. One reviewer describes calling with a sick infant at home and receiving assistance within two hours, resolving a heating failure that compromised comfort during cold weather. Another account details a technician diagnosing a heating issue over the phone, reducing unnecessary service visits and associated costs. The team completed a full system installation for a rental property on an accelerated timeline to accommodate existing booking commitments, meeting a tight deadline requested by the property manager.
What Customers Say
Seven of eight reviewers award 5-star ratings, praising same-day response times, thorough explanations of options, and post-job cleanup. The lone negative review cites a missed callback and pricing concerns, though other reviewers describe costs as reasonable given the work scope and warranty coverage.
Working Hours
| Sunday | 7 AM–9 PM |
| Monday | 7 AM–9 PM |
| Tuesday | 7 AM–9 PM |
| Wednesday | 7 AM–9 PM |
| Thursday | 7 AM–9 PM |
| Friday | 7 AM–9 PM |
| SaturdayToday | 7 AM–9 PM |
Services
AC Repair & Maintenance
Diagnostic services and component replacement for air conditioning systems experiencing reduced cooling capacity or failures.
Heating System Installation
Full heating system installation with warranty coverage, including project management and timeline coordination.
Emergency HVAC Response
Same-day or next-day service for heating and cooling emergencies, prioritizing urgent customer situations.
System Diagnostics & Estimates
Technical assessment of existing equipment condition with detailed cost and timeframe breakdowns.
Home Warranty Coordination
Direct collaboration with home warranty providers to facilitate covered repairs and minimize customer out-of-pocket expenses.