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Claim This BusinessCMS Air Conditioning Heating & Refrigeration has served Middle Tennessee for nearly two decades as a locally owned HVAC contractor. Based in the 615 area code region, the company holds a 4.4-star rating drawn from 42 customer reviews. Owner Steve leads a team that handles residential heating, cooling, and refrigeration repairs across the Nashville metropolitan area and surrounding communities. The company operates under the legal name Cooks Mechanical Service Heating & Cooling, reflecting its roots in the local trade community.
This contractor distinguishes itself through owner-operator involvement and flexible service capabilities. Steve, the owner, personally responds to service calls, including emergency situations where heat or cooling fails within the same week. Reviewers note the team handles both HVAC and plumbing repairs, allowing customers to call one number for multiple home systems. The company works with home warranty companies and maintains relationships with local suppliers to source parts for older equipment.
Customers repeatedly mention specific technicians who resolved problems other contractors could not diagnose. Reviewer Shawn Morrison credits Quinton with identifying an issue that a previous technician missed entirely. Multiple five-star reviews highlight Steve's Same-Day response during system failures, with one customer noting he resolved both heat and air conditioning issues within minutes during the same week. T Smith mentions the team returned for a separate plumbing repair, demonstrating the breadth of their service capabilities.
Among 42 reviews, customers frequently praise owner Steve's personal involvement and Same-Day emergency response. Five-star reviews specifically mention Quinton and Steve by name, while negative reviews cite communication issues and parts delays rather than workmanship quality.
Diagnose and fix cooling system failures, including issues other technicians could not identify.
Emergency heating repair, with Same-Day service available for system failures.
Commercial and residential refrigeration equipment repair and maintenance.
Handle plumbing issues alongside HVAC work, as noted by repeat customers.
Thorough problem identification using experienced technicians who catch issues previous visits missed.