Cumberland Service Technicians

Cumberland Service Technicians operates as a family-owned HVAC and plumbing contractor in Lebanon, Tennessee, delivering heating, cooling, and water heating solutions to homeowners throughout Middle Tennessee. Residents of Lebanon and surrounding communities access this contractor Monday through Friday from 7 AM to 5 PM. The company maintains perfect five-star ratings verified across twelve customer reviews, reflecting consistent service quality and transparent business practices built on neighbor-first values since their founding.

This contractor distinguishes itself through direct partnerships with leading equipment manufacturers including Rheem, Arco Aire, Mitsubishi, Reliance, and Navien. Their service portfolio extends beyond standard residential HVAC to include dual-fuel systems, ductless mini-split installations, indoor air quality solutions featuring smart thermostats, and comprehensive plumbing services ranging from water heater installation to drain cleaning. As a full-spectrum provider, they also handle commercial refrigeration and light commercial projects, offering maintenance agreements and financing options tailored to homeowner budgets.

Customer experiences reveal the hands-on nature of this service team. Carter and his crew respond quickly to HVAC emergencies, as noted by Jean Gregory who describes immediate arrival and persistence until repairs are complete. Betsy Talley's review specifically highlights careful treatment of property during water heater replacement, with fair and reasonable pricing. Rob Pack appreciated an honest assessment that avoided unnecessary equipment sales, with part replacement completed swiftly during cold weather. Tim Leeper recounts a complex water leak detection spanning four days, where the team worked diligently to locate and repair the source after municipal notification of severe water loss.