Cumberland Service Technicians

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Claim This BusinessAbout Cumberland Service Technicians
Cumberland Service Technicians operates as a family-owned HVAC and plumbing contractor in Lebanon, Tennessee, delivering heating, cooling, and water heating solutions to homeowners throughout Middle Tennessee. Residents of Lebanon and surrounding communities access this contractor Monday through Friday from 7 AM to 5 PM. The company maintains perfect five-star ratings verified across twelve customer reviews, reflecting consistent service quality and transparent business practices built on neighbor-first values since their founding.
This contractor distinguishes itself through direct partnerships with leading equipment manufacturers including Rheem, Arco Aire, Mitsubishi, Reliance, and Navien. Their service portfolio extends beyond standard residential HVAC to include dual-fuel systems, ductless mini-split installations, indoor air quality solutions featuring smart thermostats, and comprehensive plumbing services ranging from water heater installation to drain cleaning. As a full-spectrum provider, they also handle commercial refrigeration and light commercial projects, offering maintenance agreements and financing options tailored to homeowner budgets.
Customer experiences reveal the hands-on nature of this service team. Carter and his crew respond quickly to HVAC emergencies, as noted by Jean Gregory who describes immediate arrival and persistence until repairs are complete. Betsy Talley's review specifically highlights careful treatment of property during water heater replacement, with fair and reasonable pricing. Rob Pack appreciated an honest assessment that avoided unnecessary equipment sales, with part replacement completed swiftly during cold weather. Tim Leeper recounts a complex water leak detection spanning four days, where the team worked diligently to locate and repair the source after municipal notification of severe water loss.
What Customers Say
Twelve five-star reviews consistently praise transparency, fair pricing, and technician professionalism. Multiple customers specifically mention Carter by name as their service technician. Several reviewers note same-day response during urgent situations, and multiple reviews highlight honest assessments that avoided unnecessary equipment purchases.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| TuesdayToday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
Services
Air Conditioning Repair & Maintenance
Diagnosis, repair, and tune-up services for residential and commercial cooling systems to restore optimal performance.
Heat Pump Installation & Repair
Complete heat pump system installation and maintenance for dual-fuel and ductless configurations.
Gas Furnace Services
Installation, maintenance, and repair services for gas heating equipment including gas piping connections.
Indoor Air Quality Solutions
Smart thermostat installations and air quality enhancement systems for cleaner home environments.
Water Heater Services
Replacement and repair of tank, tankless, and hybrid water heater systems from multiple major brands.
Plumbing Repairs & Installation
Comprehensive plumbing services covering drain cleaning, pipe repairs, faucetfixes, sump pumps, and repiping projects.
Commercial HVAC & Refrigeration
Maintenance and repair services for commercial air handlers, refrigeration units, and light commercial systems.