Doug's Heating & Cooling

Doug's Heating & Cooling operates as an air conditioning contractor serving Lebanon, Tennessee, and surrounding communities. The business holds a 1.0-star rating based on two customer reviews, reflecting significant challenges in client communication reported by recent customers. Based on publicly available business registration records and review data, the company has operated within Wilson County and the broader Middle Tennessee region, offering residential heating and cooling services typical of local HVAC contractors. Homeowners in Lebanon and nearby areas seeking AC repair or replacement will find the business listed in local contractor directories, though prospective clients should carefully consider review feedback before making a service decision.

The company's online presence remains limited, with no active website providing details on service offerings, manufacturer certifications, or warranty protections. Without documented partnerships with major equipment brands or specialized training credentials, prospective customers cannot verify specific technical qualifications through web-based research alone. This limited digital footprint means homeowners interested in the company's services will need to contact the contractor directly by phone at (615) 443-0427 to discuss available equipment options, diagnostic processes, or maintenance programs. The absence of published information about licensing status, insurance coverage, or industry certifications means clients should request documentation during any initial consultation.

Customer reviews document concerning interactions that merit attention from prospective clients. One reviewer describes an estimator arriving at a scheduled appointment only to encounter the business owner refusing to open the door, becoming argumentative and using profanity before canceling the estimate entirely. Another independent review specifically names Doug Goff and describes behavior characterized by anger outbursts and personal insults directed at contractors and service providers. These accounts, while limited to two reviewers, describe a pattern of communication style that fall short of professional conduct homeowners expect when inviting service professionals into their residences.