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About Best Plumber
Best Plumber maintains a 4.8-star rating across 159 customer reviews, establishing a strong service reputation in Lenoir City and the surrounding Knoxville metropolitan area. This full-service plumbing contractor operates Monday through Friday from 7 AM to 6 PM, providing both scheduled appointments and emergency response capabilities for residential customers throughout the region.
The company differentiates itself through financing options that make unexpected plumbing repairs more accessible to homeowners. Their service catalog spans the complete range of residential plumbing needs, from routine faucet and toilet repairs to specialized procedures including hydro jetting for stubborn drain blockages, camera inspections for precise diagnostic accuracy, and tankless water heater installations for homeowners seeking on-demand hot water solutions.
Customer reviews highlight specific technicians who delivered exceptional service during varied scenarios. Reviewers credit Randy and Chandler with completing extensive plumbing work in a single day while maintaining clear communication throughout the process. Another reviewer describes Richard Nahigian providing thorough explanations and fair quotes, taking time to address all questions before work began. A third account details Riley and Brandon installing gas lines for a new oven, going beyond standard requirements to ensure proper leveling and cleanup.
What Customers Say
Positive reviews consistently praise technician communication and diagnostic explanations, while the single 1-star review cites pricing concerns. Five reviewers specifically name individual technicians, with all five-star ratings highlighting thoroughness and fair quoting.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–6 PM |
| Tuesday | 7 AM–6 PM |
| Wednesday | 7 AM–6 PM |
| Thursday | 7 AM–6 PM |
| Friday | 7 AM–6 PM |
| Saturday | Closed |
Services
Emergency Plumbing Service
Same-day response for urgent plumbing issues including leaks, burst pipes, and non-functional water heaters.
Drain and Sewer Services
Camera inspections diagnose issues, while hydro jetting and drain cleaning clear stubborn clogs.
Water Heater Repair and Installation
Service for both traditional tank and tankless water heaters, including expansion tank installations.
Leak Detection and Repair
Electronic leak detection locates hidden water leaks in walls and foundations before they cause major damage.
Gas Line Installation
Licensed gas line hookups for new appliances including stoves, water heaters, and heating equipment.
General Plumbing Repairs
Faucet repairs, toilet servicing, shower installations, and sump pump maintenance for residential homes.