EZ Heating & Cooling, LLC

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About EZ Heating & Cooling, LLC
EZ Heating & Cooling, LLC operates as a locally owned and insured HVAC contractor serving Lenoir City and the broader East Tennessee region, including Knoxville, Farragut, Maryville, Loudon, Oak Ridge, and Tellico Village. The company maintains a perfect 5.0-star rating across 140 customer reviews, with Tennessee State License HVAC/R 73214 and liability coverage up to $1,000,000. They provide residential air conditioning and heating equipment services encompassing repairs, installations, and routine maintenance. Operating hours span Monday through Saturday from early morning through early evening, with Saturday service concluding at noon.
The contractor distinguishes itself through several tangible capabilities. They service all HVAC equipment brands without restriction, eliminating compatibility concerns for homeowners with existing systems. Their financing options provide accessible payment pathways for major equipment replacements. A reviewer noted the technician arrived with necessary parts already on hand, avoiding the delays some competing companies experience when awaiting component shipments. This responsive inventory approach minimizes system downtime during repairs.
Customer narratives reveal consistent service themes across reviewer accounts. Technician Rick Dye received multiple mentions for same-day response during extreme heat, proactive communication including text updates when en route, and thorough explanations of repair procedures. One reviewer described how EZ Heating & Cooling resolved a lightning strike insurance claim by diagnosing the actual extent of damage and providing required documentation. Another detailed how a technician installed a WiFi-compatible thermostat and performed preventive maintenance extending the system's operational lifespan. These accounts reflect practical problem-solving rather than promotional claims.
What Customers Say
All 140 reviews carry 5-star ratings. Thirteen reviewers specifically name technician Rick Dye, with multiple references to same-day emergency response, transparent pricing discussions, and hardware availability parts delays. Common praise points include punctual arrivals, clear communication, and system longevity recommendations following repairs.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–6 PM |
| Tuesday | 7 AM–6 PM |
| Wednesday | 7 AM–6 PM |
| Thursday | 7 AM–6 PM |
| Friday | 7 AM–6 PM |
| Saturday | 8 AM–12 PM |
Services
Air Conditioning Repair
Diagnostic services and component replacement for malfunctioning cooling systems, with technicians arriving prepared with common parts.
Air Conditioning Installation
Full system replacement and new equipment installation, completed within single-day timeframes when possible.
Air Conditioning Maintenance
Preventive tune-ups including cleaning and component checks to extend equipment operational lifespan.
Heat Pump Services
Repair, installation, and maintenance for heat pump systems providing combined heating and cooling functionality.
Furnace Services
Heating system repairs, installations, and routine maintenance for residential furnace equipment.
Thermostat Installation
Smart thermostat setup including WiFi-enabled devices compatible with home network infrastructure.
System Inspections
Diagnostic assessments evaluating system condition and identifying repair versus replacement considerations.