Pro Septic Services
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About Pro Septic Services
Pro Septic Services operates as a septic system specialist serving Lenoir City, Tennessee, and surrounding communities. With a 4.8-star rating compiled across 79 customer reviews, the company has established a strong reputation for responsive septic tank pumping and related services. The business maintains extended operating hours from 7 AM to 9 PM Monday through Saturday, accommodating homeowners who need service outside traditional contractor windows.
The company differentiates itself through technician availability and transparent communication. Reviewers consistently note that service calls are answered promptly, with same-day appointments possible for customers who call when the office opens. The team provides on-site explanations of system issues, helping homeowners understand maintenance needs without technical jargon.
Customer stories from reviewers highlight specific technicians who handled varied scenarios. Darren Clough described Eric explaining what maintenance work would keep the system functioning properly. Richard Bensey, a Realtor, referred his client to the company and reported that technicians Jeremy and Travis hand-dug to locate the septic tank due to its challenging position. Cody Mays noted that a Monday morning call resulted in a same-day scheduled visit.
What Customers Say
4 of 5 featured reviewers gave 5 stars, praising same-day service availability and technician transparency about needed work. The single 2-star review cited lack of follow-through after an initial phone conversation rather than service quality.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–9 PM |
| Tuesday | 7 AM–9 PM |
| Wednesday | 7 AM–9 PM |
| Thursday | 7 AM–9 PM |
| Friday | 7 AM–9 PM |
| Saturday | 7 AM–9 PM |
Services
Septic Tank Pumping
Removal of sludge and waste from residential septic tanks to maintain system function.
Septic System Inspection
Visual and physical assessment of tank, lines, and drain field condition for homeowners and Realtors.
Emergency Septic Service
Same-day response for backed-up systems and urgent failures, available by calling early morning.
Septic Tank Locating
Identification and excavation of buried tanks, including hand-dig in hard-to-access locations.
Drain Field Evaluation
Assessment of leach field performance to determine if replacement or repair is needed.
Septic System Maintenance Advice
Technical guidance on care practices to extend system lifespan between pumpings.