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About Superior Plumbing and Services
Superior Plumbing and Services operates as a dedicated plumbing contractor serving Lenoir City, Tennessee, and surrounding communities within Loudon County. The business holds a 4.6-star average rating compiled across 99 customer reviews, reflecting consistent service quality appreciated by residential clients throughout the area. Operating hours span Monday through Thursday from 9 AM to 5 PM, Friday from 9 AM to 4:30 PM, with Saturday and Sunday reserved for emergencies. Multiple reviewers specifically mention the company as their go-to provider whenever plumbing issues arise, noting they return for repeat service rather than shopping alternatives.
Customer reviews consistently highlight specific service attributes that distinguish Superior Plumbing from competitors. Several clients note the company sends service technicians with necessary parts already identified through initial phone conversations, eliminating separate trips and accelerating repairs. Technicians remove footwear before entering homes and leave workspaces clean after completing jobs, a detail cited by multiple reviewers as evidence of professional housekeeping standards. Reviewers describe receiving upfront pricing discussions and collaborative problem-solving rather than unilateral repair decisions, suggesting a customer-forward approach to diagnostic and repair services.
Customer interactions documented in reviews reveal particular scenarios demonstrating service responsiveness. Keith Buck described calling in late afternoon and receiving a technician the next morning equipped with the required replacement part, completing the repair quickly and affordably. Jason Benjamin referenced a water leak under his bathroom sink resolved by Jake and a colleague who completed the fix in minimal time while maintaining professional courtesy. Jake Colby specifically noted the company honors its workmanship through a service guarantee, stating they stand behind repairs conducted during his second engagement with the business.
What Customers Say
Eight reviewers collectively award five-star ratings, with three specifically highlighting same-day or next-morning emergency arrival. Six reviews mention technician professionalism and cleanup habits; two reference affordability compared to prior competitive estimates.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–4:30 PM |
| Saturday | Closed |
Services
Leak Detection and Repair
Identifying and fixing leaks under sinks, behind walls, and in accessible pipingelines using targeted diagnostic approaches.
Drain Cleaning and Clearing
Professional drain clearing for clogged sinks, tubs, and main sewer lines using appropriate equipment and techniques.
Toilet Repair and Replacement
Addressing running toilets, persistent clogs, and complete toilet replacements with quality fixtures.
Water Heater Services
Installation, repair, and maintenance for traditional tank-style and tankless water heating systems.
Emergency Plumbing Response
Urgent repairs for severe leaks, burst pipes, and flooding with rapid dispatch and same-day service availability.