Hatley's Heat & Air, LLC
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About Hatley's Heat & Air, LLC
Hatley's Heat & Air, LLC is a licensed HVAC contractor based in Madisonville, Tennessee, serving Monroe County and the greater Loudon County region. With 61 client reviews earning a 4.8-star average, the company has built a reputation for responsive residential service throughout Madisonville, Loudon, and surrounding communities. Homeowners frequently cite the team's ability to arrive quickly and resolve problems that previous contractors left unsolved.
The company distinguishes itself through installation expertise and access to systems that outperform standard contractor offerings. Reviewers note receiving Amana smart systems that beat competitor estimates while delivering superior performance. Fred Rucker's review specifically describes securing a better system than three competing companies proposed, with Hatley's providing advanced features other contractors withheld.
Customer stories from reviews reveal the hands-on experience clients receive.Mike and his crew installed Fred Rucker's new system immediately, achieving noticeable comfort improvement the same day. J.D. Sutton's review describes Hatley's diagnosing and fixing an air conditioning problem that two prior companies charged for but never resolved, at a fraction of previous costs. Alesia Brown notes parts arrived, arrived and installed within 48 hours of her call.
What Customers Say
Five of seven reviewers praise fast response times and fair pricing, with three specifically mentioning problems other contractors couldn't solve. The lone 1-star review criticizes upselling tactics while acknowledging quality work performed.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
New System Installation
Professional HVAC system installation with Amana and other major brands, often completing installs within days of purchase.
AC Repair
Diagnosis and repair of cooling systems, with reviewers noting ability to solve problems other contractors couldn'tfix.
Heating Repair
Repair services for heating systems, particularly important during Monroe County winter months.
System Maintenance
Annual tune-ups and maintenance programs, though some reviewers debate whether all systems require yearly service.
Emergency Service
Rapid response for HVAC failures, with multiple reviews praising quick arrival and fast resolution.